Zales

  3.5 – 35 reviews  $$ • Jewelry store

Zales Jewelers has been America’s diamond store since 1924. For 90+ years, we have offered excellent quality jewelry at exceptional pricing. Whether you are looking for a breathtaking wedding band or a gift for that special person in your life, we have 437 jewelry stores ready to serve you. Book an appointment today or visit our store in Midland to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches.

Chain retailer offering a wide variety of diamond & precious jewelry in classic & designer styles.

Located In: Midland Park Mall

Service Options:  In-store shopping · In-store pickup

Health and Safety:  Mask required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits · 

Hours

Saturday11AM–7PM
Sunday12–6PM
Monday11AM–7PM
Tuesday11AM–7PM
Wednesday11AM–7PM
Thursday11AM–7PM
Friday11AM–7PM

Address and Contact Information

Address: 4511 N Midkiff Rd, Midland, TX 79705
Phone: (432) 697-7891
Website: https://stores.zales.com/tx/midland/4511-n-midkiff-rd-.html?cid=YEXT

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Review Summary

Bruce Barrera
The salesperson was very friendly and time the time to so me all of my options.
Lauren Smith
The rudest customer service I have ever dealt with.
Vivian Torres
Staff is always helpful.
Michelle Arzate
Me and my fiancé went to go get some jewelry as we’re getting ready to get married next month as soon as we walked in Faye greeted us at entrance she is such a sweet lady she was patient with us showed us everything we wanted to see later after being there a little while lol Maria started helping us as well and she was also amazing both Maria and Faye have really great customer service they r friendly they were easy to talk to and they answer all of our questions we were so happy with our purchase i will definitely recommend anyone to go purchase at zales and ask for Maria or Faye to help u with ur jewelry needs they are awesome!!!
Rachael Roberts
Consuelo was very friendly, patient and knowledgeable!! Everyone there was awesome!! Thank you ladies!!
Lauren Smith
The rudest customer service I have ever dealt with. The manager was so rude and the associate, we had been waiting to talk to her for 20 minutes and she just walked right past us to help someone else that had walked in after us. We came in with our receipt for earrings(within the 30 day return policy) they tried to say we couldn’t return them because we were too late until we pointed out the receipt that said it wasn’t until a later date. The manager then says she can’t refund us without the original purchaser. It was a gift from my husband who works all the time and cannot come in. We have been doing business here for 10 years and they have just lost a customer.
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