WDC Kitchen & Bath Torrance

  3.9 – 57 reviews   • Appliance store

Established in 1982, WDC Kitchen and Bath Center has grown to become one of Southern California’s largest family-owned home appliance retailers. We employ an expert staff of sales professionals that will inform & guide you through the myriad of choices when building a new home or remodeling an existing home. Visitors can actually test the products in live demo kitchens. WDC Kitchen and Bath Center can help design and install the kitchen (and bath!) of your dreams.

Service Options:  In-store shopping · In-store pickup · Delivery

Health and Safety:  Mask required · 

Hours

Friday10AM–6PM
Saturday10AM–6PM
Sunday10AM–6PM
Monday10AM–6PM
Tuesday10AM–6PM
Wednesday10AM–6PM
Thursday10AM–6PM

Address and Contact Information

Address: 20901 Hawthorne Blvd, Torrance, CA 90503
Phone: (310) 802-6380
Website: https://www.wdcappliances.com/stores/6/torrance-appliances-plumbing-housewares

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Review Summary

Debby Adelman
Love the service and the variety of selections.
Pablo Garcia
Everything we purchased was high end in price and quality.
Kitty Curcio
Or I go to Warehouse Discount with my client for the best Selection..
Dillon M
Underwhelming experience.I attempted to purchase a more entry level washer and dryer from wdc on 2/27. The models were in stock on the website noted as available for immediate delivery. I was charged on 2/27. I received an email from the internet department on 2/27 informing me the dryer was out of stock and would be available within 4-6 weeks (!!!???) with no alternatives provided.I replied and asked if there were any alternatives available that were in stock (I would’ve asked for a similar model but at this point why bother if stuff which is in stock may actually be out of stock)The next day I was told there was an alternate model available for $100 more. The exact model was on sale that day for $27 more. I sent a screenshot asking why it would be $100 more and to cancel the order if the one I requested originally wasn’t in stock by the end of the week.No response at all, so I called on the 6th to find out what was going on.Long story short, item still not in stock and the other model I asked about was on sale when I had originally asked but no offer or way to match price on what it was when I was offered the substitution. It was easy to cancel the order so 2 stars for that.Same day I go on Lowes and order a similar pair for asap delivery. I got a call later that afternoon informing me the dryer I ordered was out of stock (oh no not again) but the rep was able to secure me another (better, more expensive) similar model with a price match for the original item I ordered because the site said it was in stock.Perfect example of how to run a business and how not to run a business. One day later my washer and dryer are installed for $150 more than I would have paid at WDC with an even better dryer.Moral of the story: Don’t shop here if you expect a professional experience. Maybe you’ll get lucky though if your products are in stock and the inventory matches what’s on the website.
Justin Tracy
Great store with great, knowledgeable staff to help.
Hilary Rose
My washing machine broke and due to the pandemic, suddenly had all of my kids living at home again so needed a new one immediately. I spoke to a sales rep at WDC who very kindly helped me choose a new washing machine based on my needs and it was delivered the next day. Immediately it was clear the machine was not working properly. No matter what size the load, with every spin cycle the washing machine banged loudly and so violently that it moved halfway across the room. Because the lid locked during the cycle I had to go outside, around the house, enter the laundry room through a different door to unplug the washing machine, wait for lid to unlock then attempt to resettle the wet laundry. I called WDC and after more than a week an extremely talkative repairman showed up, using a level, forced me to watch him demonstrate that the machine was unbalanced, asked for paper so he could sketch drawings of the exact magic he’d used to properly balance my washer then left. But it wasn’t fixed and the banging and waking continued. I called again and another repairman showed up, this one angry, indifferent and made clear he did not want to be here. He ran the machine for three minutes, said there was nothing wrong and what did we expect him to do. We told him to leave. Several calls later I was given a number which allowed me to send video of the washing machine loudly banging and walking across the laundry room, blocking the doorway and all that was required to stop it. The third repairman watched the video, rant he machine long enough to view the same for himself then wrote on the paperwork Washed does not work how it should. Needs to be replaced. WDC wanted to send a fourth repairman to make sure it was not repairable. I let them know that they could take it to their warehouse and figure it out there. That they could either replace my washer and refund me in full and that under no circumstances was another stranger entering my house during a pandemic. At one point the customer service rep had the gall to say, well your clothes are getting clean, right?. At this point the machine has been in my house since May 7. Do NOT buy from this company.
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