Verizon Authorized Retailer – Victra

  4.8 – 94 reviews   • Cell phone store

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Thursday10AM–7PM
Friday10AM–7PM
Saturday10AM–7PM
Sunday12–6PM
Monday10AM–7PM
Tuesday10AM–7PM
Wednesday10AM–7PM

Address and Contact Information

Address: 4647 2nd St Suite 115, Davis, CA 95618
Phone: (530) 204-5421
Website: https://www.victra.com/?y_source=1_MjcyNzEwMC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

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Related Web Results

Verizon Wireless at VICTRA Davis

Find Verizon Wireless at 500 1ST ST DAVIS California 95616.

Davis California Verizon Wireless Store Locations

Find all Davis California Verizon Wireless retail store locations near you … Victra Davis Second … Verizon Company Store ^ Fios Store † Authorized Retailer.

Verizon Wireless Stores Davis, CA – Last Updated June 2021 …

It was unresponsive when I touched it, but put completely random inputs on its own. I took it into the Verizon store and…” Victra – Verizon Authorized …

Review Summary

Donna Eberhart-Phillips
Great experience – no wait! competently and quickly configured my phone
Gail Whistance
Rachel fixed my broken voicemail and also helped me save money on my data plan.
Ann Marie Lincoln
Chris spent an hour and a half introducing me to my new cell phone.
Nathan
There is an old saying, that good service is determined by never having a problem; however GREAT service is resolute on how well an issue is resolved! The manager, Chris runs a very fair honest team. Darius helped me with my smart watch purchase and in my opinion his knowledge and professionalism are unmatched. A month after connecting the watch to my unlimited phone plan, an email notification made it apparent that there was an overage fee for going above my data limit. Baffled, I went to Verizon where Chris explained there are three plans for the watches: 1MB, 1GB, and Unlimited all for the same price of ~$10. Either I didn’t make it clear I wanted to stream music from my watch, or there was a server error in which plan I signed up for but I was on the1MB plan which isn’t even enough data to text a picture! Chris back-dated the Watch plan to be unlimited and thankfully the data fee was only $10 and Verizon customer support immediately reversed the charge without me even asking with zero wait-time.In response to the only bad rating on here I just read, $20 to transfer your data from one phone to another is reasonable as it can take up to an hour of time. You’re the type of person (the customer complaining) who would not tip a waitress at a restaurant out of respect for their time. That nominal fee provides you with light to see, AC to keep you cool while you wait and a respectable earning for the employees to provide for their families.Thank you very much.Very respectfully,Nate
Debralee Nicholson
Chris is absolutely amazing!!!!Incredible customer service!!!I had accidentally deleted my ten year plus text thread with my son. To say I was beside myself with sadness and grief would be the understatement of the year. I was trembling as I drove from Winters to Davis in the hope that this could be fixed.Luckily for me, Chris was working today and he spent well over an hour helping me delete my data and then recover it. (What am I saying??? Chris did it for me. )While he patiently worked through my problem—codes going to my husband’s phone among other things—he also continued to greet and help every customer who came in the door.Watching him in action was like watching a master class in customer service.Verizon! Thank you for having Chris as your point person. I hope you are lucky enough to find many more like him!Actually, he should be training other managers.Give him a raise, kudos to Chris, and many many thanks from the bottom of my heart. ❤️
Julie Wieking
Chris was extremely helpful and kind. He helped with what we needed efficiently. We have always had great interactions with the employees at this store.
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