Verizon Authorized Retailer – Russell Cellular

  4.5 – 205 reviews  $$ • Cell phone store in Ulster County, New York

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 



Address and Contact Information

Address: 234 Main St Ste 7, New Paltz, NY 12561
Phone: (845) 256-1777

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6 reviews of Verizon Authorized Retailer – Russell Cellular “Awesome service! He answered all of our … 234 Main St. Ste 7 New Paltz, NY 12561. Directions.

Verizon Authorized Retailer – Russell Cellular 234 Main St Ste …

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Review Summary

Honestly the most helpful customer service I’ve ever received.
Robert Cote
Verizon’s retail price — we were refunded the overcharge after we complained.
Fatzalert Fuller
Excellent service awesome experience at this verizon store ..
Adriene Tuthill Ni’ Hamill
The woman that helped me was very professional and extremely helpful. She made sure I understood my options and was able to set up my new phone better then I would have. Out off all the Verizon stores that I have been to, over the years, this was by far the best in all phases. Thank you.
Paul Brown
Samantha and her team at the New Paltz Verizon Authorized Retailer-Russel Cellular are some of the best informed, helpful, respectful and trustworthy retail service persons it has ever been my pleasure to work with in my over 50 years living and working in New Paltz.I first met Samantha when she was part of the store opening team in 2013. She and her colleagues impressed me then and they impressed me today as my wife and I purchased two new iPhone 12s.As seniors we appreciate when young folks treat us with respect and take into account that our hearing. eyesight or eye-hand coordination may not be what it once was.Young or old, living on a fixed income or ‘money to burn’ I am confident you will be treated with respect and experience a good old fashioned ‘Honest Transaction’.-Paul Brown, New Paltz resident since 1969.
LIsa Bender
Tyler replaced a bad SIM card in my iPad. While I was in the store I asked about upgrading my iPhone, which I plan to do in the near future. Tyler gave me excellent information about the various promotions and was very thoughtful in his suggestions based on my preferences. I will be back when I decide to upgrade because I felt very comfortable with Tyler.
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