Verizon

  3.7 – 297 reviews  $$ • Cell phone store in Fresno, California

Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.

Telecommunications company offering cell phones, wireless plans, accessories & more.

Service Options:  In-store shopping · In-store pickup · Delivery

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Thursday10AM–7PM
Friday10AM–7PM
Saturday10AM–7PM
Sunday11AM–6PM
Monday10AM–7PM
Tuesday10AM–7PM
Wednesday10AM–7PM

Address and Contact Information

Address: 5195 N Blackstone Ave, Fresno, CA 93710
Phone: (559) 224-9222
Website: https://www.verizon.com/stores/details/california/fresno/fresno-blackstone-201698/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE

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Review Summary

saul quintanilla
The people really work on helping you out and explaining everything to you.
Danielle Carlson
There is ample seating and even chargers for patrons to use while they wait.
K Bui
Very bad customer service, the kind of behavior that drives customers away.
Richard Guardado
Verizon has really took a step down store wise the store rules make the store really stupid to be in there will tell you to make all Purchases online they have no phones in stock They would rather tell you to do everything online are through customer service so they do not have to help you it’s really a sad place to be they won’t even let you in unless it to pay your bill and take your money
Dulce Aguilar
I’m usually a very positive person and try to see the good in all things. However, the Verizon Business representative along with his staff have the worst customer service. My husband is spending hundreds of dollars with this company and they couldn’t order some phones for us? We have been requesting these phones since a month ago. I’ve been chasing the manager around to get a proper response. He had multiple excuses as to why he didn’t order our phones. Lastly, he sent me a text message asking me to call around some Verizon stores and see what stores had the phones I needed. What?! Are you kidding me? As if I have spare time to be calling around, dude I own a business! I have hundreds of things to do! Wouldn’t a manager have access to that information? Couldn’t he call around and find out for me? Or have one of his useless workers call for me? As a business company who is spending a lot of money on Verizon I would imagine we would get good customer service. But that was not the case. I would not recommend Verizon, please seek another phone company.
Ayyaz Sultan
Courteous, professional, and helpful. My issue was resolved in thirty minutes and I’m grateful for their help
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