Verizon

  3.9 – 333 reviews  $$ • Cell phone store

Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.

Telecommunications company offering cell phones, wireless plans, accessories & more.

Service Options:  In-store shopping · In-store pickup · Delivery

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Saturday10AM–8PM
Sunday11AM–5PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM
Friday10AM–8PM

Address and Contact Information

Address: 6560 Garth Rd Suite 100, Baytown, TX 77521
Phone: (281) 421-7076
Website: https://www.verizon.com/stores/details/texas/baytown/baytown-204162/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE

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Review Summary

Linda Fontenot
BEST CELL PHONE SERVICE and CUSTOMER SERVICE
Lee Ehrlich
Very good casual atmosphere, no pressure From the store associates.
Philip Griffin
Absolutely the most over priced, unreliable, horrible excuse for cell service!
V Santiago
Verizon used to be good but now they are always cutting off our phone after 2 weeks when I pay for a whole month to be on not 2 weeks! Every time I call customer service they either hang up midway or nobody answers. Customer service is the worst I will never call again.
Julissa Salas
I had a really bad experience online and over the phone. I came to here to see if I was able to actually receive some help. The lady that was assigned to me it was totally unsympathetic and a little argumentative. All I needed to do was port phone numbers. I got 0 help and ended up cancelling my account. I was told that I owed $50 and then they ended up refunding me?? Now I’m just concerned if I was even given the right information.
Daniel Rideau
I’m keeping this review short & sweet; I literally had to wait almost an hour to be seen. For some weird reason; the Constable came from her cruiser into the store around the exact same time as I did. (coincidence—or racial profiling???!!!)I left the store feeling like the promo was not enough to justify a purchase of the phone I wanted due too hidden fees & taxes. Oh well, at least I tried but the customer service & satisfaction still sucks!!!
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