UPS Customer Center

  2.1 – 78 reviews   • Shipping and mailing service

Visit UPS Customer Center in JUNEAU, a self-service location to drop off pre-packaged pre-labeled shipments, create a new shipment using a self-service kiosk, print mobile shipping labels, and utilize Hold for Pick Up services. Usually located on-site at UPS distribution or operation facilities.

Located In: Juneau International Airport

Hours

SundayClosed
Monday9–11AM, 7–8PM
Tuesday9–11AM, 7–8PM
Wednesday9–11AM, 7–8PM
Thursday9–11AM, 7–8PM
Friday9–11AM, 7–8PM
SaturdayClosed

Address and Contact Information

Address: 1900 Renshaw Way, Juneau, AK 99801
Phone: (800) 742-5877
Website: https://locations.ups.com/ak/juneau/customer-center-011216.html

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Review Summary

James Jameson
… with an internal battery. UPS would not accept without labels/paperwork and online store insisted that it didn’t need any special handling. Because of this, I …
Tana Bell
I have never received a package delivered by this company in a timely manner.
Baylee S.
The staff was super friendly in helping me mail out some textbooks.
G Lee
If it were not for Amazon returns via UPS, I wouldn’t choose UPS in Juneau, very limited weekday hours, very inconvenient, need a car to get to their location. I came during their daytime, found the door locked, later informed they were short on personnel. Another time, I tried to place a package in their outside collection boxes, my Amazon return package was too big to fit inside completely, the package was never received. My first choice is USPS, even with its current degraded service, it’s just more convenient with multiple locations, longer hours of service.
Tana Bell
I have never received a package delivered by this company in a timely manner. It is overly common for packages to bypass the city I live in and sit in Anchorage for 3 to 5 business days, not including weekends. At this point, if I can avoid internet purchases that do not use UPS, I will do so. The latest frustration is yet another package sitting in Anchorage for 6 days. It’s maddening to spend hard earned money on needed items and know that the company that is paid to deliver them will let them sit for days.
SE Gillnet
DO NOT USE UPS IN JUNEAU! Packages leave the lower 48 in a timely manner only to sit in Anchorage for a week or more. You’ll have better luck getting a personal response from Santa Claus than a local UPS agent. Choose FedEx if you’re given an option.
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