UPS Customer Center

  2.6 – 512 reviews   • Shipping and mailing service

Visit UPS Customer Center in OAKLAND, a self-service location to drop off pre-packaged pre-labeled shipments, create a new shipment using a self-service kiosk, print mobile shipping labels, and utilize Hold for Pick Up services. Usually located on-site at UPS distribution or operation facilities.

Hours

Friday3–7PM
SaturdayClosed
SundayClosed
Monday12–7PM
Tuesday12–7PM
Wednesday12–7PM
Thursday3–7PM

Address and Contact Information

Address: 8400 Pardee Dr, Oakland, CA 94621
Phone: (800) 742-5877
Website: https://locations.ups.com/ca/oakland/customer-center-011309.html

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Reviews on Ups Customer Center in Oakland, CA – search by hours, location, and more attributes.

Review Summary

Julie Dunbar
Have issues with UPO delivery, not the stores. Delivers can’t access gated apartments, so they either toss packages over the fence for any neighbor to get or they leave …
Fostahn Saiban
Great, Quality, Customers Service
Phillip Raeford
Friends staff great customs service.
Amy
i am not sure whether any supervisor or manager at this Oakland UPS facility location can help to find my package. It is a big box, around 20lb, and was scanned here on May 25th upon arrival with other 4 shipping boxes. The other four shipping boxes have been delivered successfully. However this box for some reason was stopped at Oakland UPS facility center and didn’t get a departure scanning. The tracking number is 1ZEW05270374193267 . This is a quite big box. It is hard to image that this box can be lost somewhere during the transfer. We have been waiting for almost a week. Any helps will be appreciated.
Scott Rogers
Like many others, my packages have stopped getting delivered. I went to go pickup about 3 weeks worth of backed packages yesterday after requesting a hold earlier in the week. They only had a few of the packages and no clue where the others are. UPS is the only shipper that is incapable of delivering during this time. No doubt this is a hardworking crew, but the corporate offices need to get their act together, they’ve shut down live support and thrown their delivery guarantees out the window. If you live in Oakland, contact the vendor and have them ship anything but UPS!
Hua Ye
Still remember when I moved to Berkeley back in 2016 and they failed to deliver a Comcast tool box. When I requested for local pickup, they said this is the only place that I can get my package.Spent an hour due to traffic and they said they don’t have it. Fine. Visited here again next day, waited for nearly 40 mins to get a little package that I supposed to have three days ago.Luckily I don’t need to dealing with this facility ever again in these years.
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