United States Postal Service

  2.9 – 17 reviews   • Post office

Visit your local Post Office™ at 29160 Heathercliff Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only.

Hours

Thursday9:30AM–5PM
Friday9:30AM–5PM
SaturdayClosed
SundayClosed
Monday9:30AM–5PM
Tuesday9:30AM–5PM
Wednesday9:30AM–5PM

Address and Contact Information

Address: 29160 Heathercliff Rd Fl 1, Malibu, CA 90265
Phone: (800) 275-8777
Website: https://tools.usps.com/find-location.htm?location=1377918&utm_source=google-my-business-url&utm_medium=search&utm_campaign=yext&y_source=1_MzM3OTgyNy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D

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Post Office in Malibu, CA – Hours and Location

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United States Postal Service 23838 Pacific Coast Hwy Malibu …

Get directions, reviews and information for United States Postal Service in Malibu , CA.

Review Summary

Desiree Dunson
– clerk 12) and answered all of my questions without hesitation.
ken
Parking at this post office is limited to 4 parallel spaces in front of it.
Julie Hsieh
Fabulous customer services.
Cerin P
I had my mail forwarded for a month from my P.O. Box . Rather than forwarding my mail, they blocked off my box and sent everything back to the senders without telling me. This happened with two separate forwards. They sent all my mail back til it was time to renew the box and then tried to charge me to renew.Today, we had four appointments to get passports. When we showed up, no passport agent was there for our appointments. They made no effort to remedy the situation, no apology, nothing. Just “oh well, make another appointment”. Somehow, this post office is consistently incompetent. I keep thinking it will get better, but it never does.
Desiree Dunson
The passport process was very easy and quick! Took about 15 minutes total to include them taking a passport photo, reviewing and signing the passport application, copying my birth certificate/2 forms of ID, filling out a lost passport form, making a debit card payment, and packaging it all up! My postal clerk was very kind (I think her name was Magda? – clerk 12) and answered all of my questions without hesitation. I wish all post office experiences were like this!The location of the actual post office took me a second to find once I found the parking lot (it is on the second floor). It’s actually quite small and there are only two desks available so if lines get long, then it could be a little bit of a wait. But even so, they do make passport appointments, which is what I did. I showed up about 30 minutes early since I didn’t know what to expect but the clerk went ahead and took care of me.So, all around… I would highly recommend this post office for passports. Just make sure to make an appointment because I don’t think they take walk-ins anymore. Also.. make sure to have all your documents and forms of ID ready, your form of payment on hand, and you’ll have a quick and easy experience!Hope this helps!
Ralph Rushing
Not willing to talk to an actual US citizen as required by law. Actually very despondent when accessing Curious about actual acclaimed responses. No assess provided to any public service
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