Tommy Bahama

  4.5 – 27 reviews   • Clothing store

Located In: Brea Mall

Service Options:  In-store shopping · In-store pickup

Hours

Thursday11AM–5PM
Friday11AM–5PM
Saturday11AM–5PM
Sunday12–5PM
Monday11AM–5PM
Tuesday11AM–5PM
Wednesday11AM–5PM

Address and Contact Information

Address: 1024B Brea Mall, Brea, CA 92821
Phone: (714) 672-1207
Website: http://www.tommybahama.com/en/store/Brea?lat=33.9316733&long=-117.8604472

Photo Gallery

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Review Summary

Layla Bonillo
Enjoyed the staff though!
Edward Rutherford
Quality products at good prices..
Laryn Nolan
The employees were super friendly and helpful.
John Gallant
My favorite store for my clothes. My sons and I continue to shop at Tommy’s in many of their locations.
Troy Worrell
I went to your store in the Brea mall on Saturday to look for another shirt.I saw one I liked in the store front window and asked one of the three salespeople if it was dry clean only, or if it could be washed. She looked at the tag and said it was 100% silk, so it could not be washed and then added that all her customers dry clean their shirts to keep them in new condition. She then walked away without another word.My wife and I continued to look at shirts and found one we liked and looked through them for my size. After finding one, I went into the dressing room area and picked out a room to try it on. I put on the shirt, came out and showed it to my wife, went back into the dressing room to change back into my shirt, came out of the dressing room with the shirt. At no point during this process did one of the three salespeople help in any way or say a word to me or my wife; they all just stood at the front counter talking to each other. I had to take the shirt to the cash register to buy it, only then did the salespeople stop talked to each other and even acknowledge us.To add to my displeasure, the only people in the store during this time, were the three salespeople and me and my wife. They acted like we were not worthy of buying any items offered in the store and made us feel unwanted.Another item is that I filled out the questioner I got with the emailed receipt stating all these issues and never got a reply. Why have a questionnaire if you are not going to respond to people that had an issue?I filled out the survey form that came with the receipt and also went on their site and filled out a complaint with no reply. This shows me that the entire corporation does not care about their customers, so will most likely be the last time I buy anything from Tommy Bahama, and I am going to let others know about my experience.
Layla Bonillo
Not busy… Enjoyed the staff though! If you want amazing service ask for a woman named Carla she is awesome.
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