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The hometown stop for all the brands you love! Located on the Canyon Main St Square. Kendra Scott, Brighton, Consuela, Kate Spade, Scout, Jon Hart, Erimish, Lollia, Loren Hope, Swig, Swell, PuraVida, Mudpie, Nest, Voluspa, Woodwick, Aromatique, Aspen Bay, Coton Colors, Le Creuset and more
Service Options: In-store shopping
Hours
| Saturday | 10AM–4PM |
| Sunday | Closed |
| Monday | 10AM–6PM |
| Tuesday | 10AM–6PM |
| Wednesday | 10AM–6PM |
| Thursday | 10AM–6PM |
| Friday | 10AM–6PM |
Address and Contact Information
Address: 405 16th St, Canyon, TX 79015 Phone: (806) 655-2525 Website: http://thompsonscanyon.com/
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Thompson’s
Info. 405 16th St. Canyon, TX 79015. Call us at 806-655-2525.
Thompson’s Gift Shop in Canyon, Texas – Facebook
Thompson’s, Canyon, Texas. 9642 likes · 173 talking about this · 604 were here. The hometown stop for all the brands you love! Located on the Canyon…
Thompson’s – Posts | Facebook
Thompson’s, Canyon, Texas. 9643 likes · 96 talking about this · 605 were here. The hometown stop for all the brands you love! Located on the Canyon Main…
Review Summary
JP Gwinn
This is got to be one of the best gift shops in the tri-state area.
Joyce Crisler
We visited Thompson’s yesterday and absolutely loved the selection.
R J
It’s a really nice store, it’s a shame that the staff is so rude.
Joyce Crisler
Our family was in Canyon, Texas for Easter weekend. One of our favorite things to do is shop downtown in all of the unique, quaint gift shops. We visited Thompson’s yesterday and absolutely loved the selection. We spent about an hour in the store, and ended up purchasing over $300 of merchandise. After visiting other shops, we chose to return one item at Thompson’s because we found a comparable item at a lower cost. The item was $50. We returned to Thompson’s to kindly request a refund. We were first told that they did not do refunds, they only do exchanges. Then we were told that they could not refund a debit card. Then they decided that “during this crazy time” they could not do the refund/exchange because they would have to take the item back and sanitize it before restocking it. This was very confusing to us because whether or not it was a refund or exchange, the item would still have to be sanitized. Out of ALL the explanations they gave, none of them made sense and each one continued to compound upon and contradict the other.Their sales receipt states two totally different things as well:First it states that all sales are final.Then, just below that on the receipt, it states that returns will be honored with an exchange. This in itself is a contradiction in terms. Refund by definition means to give back money. An exchange is just that – an exchange of goods. There is also a place on the receipt for the customer to initial that they agree to the terms, but no initial was ever requested.They did offer to refund our money onto a gift card but we live 8 hours away, therefore Thompson’s is not a place we frequent so a gift card would not be of any use to us.The unprofessional, condescending, rude manner in which the staff handled the situation was sickening. At one point, when the manager called the owner, she told her (where I could hear her) that we were going to “make a scene” if we did not get what we wanted. Interestingly enough, once the owner, Melissa, showed up, it was she and the manager who caused the scene with their loud, passive aggressive manner in which they communicated with us so that everyone else in the shop could hear. They did inevitably end up refunding us, but not without making us feel that they did not value the fact that we were trying to support local business.We have had plenty of less than desirable customer service experiences in our life. And not once have we ever left a negative review. We just simply take our business elsewhere. But this experience was so disturbing, we feel like we would be doing a disservice by not informing future customers.
Anthony Goodman
I gave them a call and they ordered the stuff I needed and called when it arrived. Very nice folks. I’ll be shopping there in the future
R J
It’s a really nice store, it’s a shame that the staff is so rude. Especially the older lady, who’s very stuck up and snobby anytime you try to ask questions. Honestly you can have a better experience at other boutiques in Amarillo with better stuff to buy and employees that are actually nice. The lack of professionalism from this store is pretty extreme, but not something I’m surprised by.