3.5 – 191 reviews • Cell phone store
The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Roseville can visit our store at 9250 Fairway Dr to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. This location offers repair services for Sprint Customers.
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
Address and Contact Information
Address:
9250 Fairway Dr Ste 100, Roseville, CA 95678
Phone: (916) 786-2595
Website: https://www.t-mobile.com/store-locator/ca/roseville/fairway-dr-five-star-blvd?y_source=1_MTcwMTY1NzQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Review Summary
Placer County Trails – Placer County, California
Molla helped us with switching our service over from a AT&T to Sprint.
Sam Morgan
One of the best sprint stores in the area with some of the nicest staff
tziegler21
I visited this location to price out the Family Share Pack plan.
Trish Plunkett
Very Poor service today. I waited in line then a sales associate took my name and number. A message came through text that my wait would be 39 minutes and a text would be sent when I would be the next customer to be called. I went outside and sat with my 82 year old mom for 30 minutes then went in and waited ten minutes seeing people being helped that weren’t checked in. I let someone know I had now been waiting over 40 minutes. Associate Michael came to my aid and sympathized. I’m very dissatisfied with the other associates not following protocol.
Nathalie Esquivel
This store used to be my favorite one but I am sure if is because now they are with T-mobile their service has changed. They are so careless. I called yesterday regarding a pre-order phone and they said to call back today. I called back today and they said to call back in an hour because they wore expecting a shipment. I waited 2 hours to called them back so that they had enough time. I call and they said that they don’t receive shipments on the Weekends. To call back on Monday. So disappointed.
Amber Pharr
We went in for 2 phones lines on a basic unlimited plan. After leaving and being billed we found out that 5 lines were being charged, 3 of them to fake phones and it was unlimited plus. After extensively dealing with customer service and sprint fraud we found out we were essentially screwed out of our money because we didn’t notice soon enough. Apparently padding their sales is more important than actually helping a customer. I would recommend choosing another provider, I will definitely switch once contracts are up to avoid shady business practices.
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