Wireless provider offering cell phones, data plans, Internet devices & accessories.
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–7PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
Address and Contact Information
Address: 8460 Edgewater Dr Ste A, Oakland, CA 94621 Phone: (510) 635-1337 Website: https://www.t-mobile.com/store-locator/ca/oakland/hwy-880-hegenberger?y_source=1_MjA3MzQ5MC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
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Mobile Phones, Plans & Covers at a T-Mobile Store Near You
3201 Lakeshore Ave, Oakland. 510-893-3817. Today’s Hours • 10am-8pm. Open now. Appointments available. T-Mobile Store. Serves both T-Mobile & Sprint.
Review Summary
Edward Paige
She gave me the best deals after breakdown all my options.
Francisco Pinzon
Service is good but be ready to wait
LaTasha Hiley-Newsome
Great experience, customer service was on point.
Torey Campbell
I received an email on April 8, 2021 from Sprint stating $830 off iPhone 12 when trading in your current eligible iPhone. Today I went to the Oakland location of Hegenberger to obtain this offer. I was assisted by Ramon Raiz and explained the reason for my visit. He searched his iPad, reviewed my email and told me this was not a valid offer and I would have to pay $415. I later asked him to call Customer Service. His reply was, there going to tell me the same thing I told you. I explained I was a customer, asked that he get clarity and advocate for my offer in which he refused.I called Customer Service on the email and the representative shared this offer expired April 17. She was willing to extend the offer since I have been a customer since 2000.At the end of the day, I was assisted and left with a new phone. I did request a call from the manager Julio Henriquez who said he would address this. Now I need to go tomorrow and purchase the rest of the needed accessories because I refused to spend my money in that store (the closest Oakland store near my residence without going to San Leandro).
Dominique King
Was a pleasant experience. Everyone was friendly and helpful that I dealt with.
JR McKee
Clean, overstaffed store, sales guy was all over me until he found out I wasnt ready to buy and then he couldn’t get away from me fast enough, borderline rude and very poor choice when I was almost the only person in the store.