T-Mobile

  3.5 – 378 reviews   • Cell phone store

The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Lubbock can visit our store at 4814 S Loop 289 to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. This location offers repair services for Sprint Customers.

Wireless provider offering cell phones, data plans, Internet devices & accessories.

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Saturday10AM–8PM
Sunday12–6PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM
Friday10AM–8PM

Address and Contact Information

Address: 4814 S Loop 289, Lubbock, TX 79414
Phone: (806) 722-1111
Website: https://www.t-mobile.com/store-locator/tx/lubbock/loop-289-66th-st?y_source=1_MTcwMTU1NzAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Photo Gallery

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Review Summary

earnest Sims
Nice people for your cell phone service
Tori Rodgers
The manager Derek Jefferson cares about us as customers and loves his staff.
NINA ABDALAH
Nice and big store, monthly prices too high for phone service!
Rex Castle
Set up an appointment online and went to the store. Was greeted and told I would be next. Then waited…and waited…and waited. Sorry, my time is much more valuable than sitting around and waiting to spend $1,000. I had a Noon appointment; walk-ins shouldn’t be allowed to cut in front. And…this is the nature of this Sprint Store–be prepared to wait.
Kleigh Williams
This location after all these years still cannot get it together. The customer service is certifiably terrible. I came in to purchase a super fast wall charger and I had to wait 28 minutes just to check out. The representatives did not acknowledge me when I walked into the store and there was no sense of urgency. This will be the LAST time me or anyone in my family goes to this location.
Donny Modi
They fixed my phone in no time, great peoples, excellent service, all staff was wonderful Thank you
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