3.9 – 176 reviews • Cell phone store
The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Birmingham can visit our store at 5368 Hwy 280 to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. This location offers repair services for Sprint Customers.
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Saturday | 10AM–8PM |
| Sunday | 12–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
Address and Contact Information
Address:
5368 US-280, Birmingham, AL 35242
Phone: (205) 980-8009
Website: https://www.t-mobile.com/store-locator/al/birmingham/us-hwy-280-lyndon-dr?y_source=1_MTcwMTY1MTUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Review Summary
Robert Nichols
I was extremely happy with the service I received at this store.
Mendy Posner
Rude, unwelcoming staff(at least most of them) the workers were arguing.
Salvatore Scotto-Lavino
Great experience and great customer service
Savannahlyn Varnado
Came in due to me shattering my phone 10 minutes before hand and they helped me get a brand new one fast. They were super helpful and walked me through the process (since i have never bought a phone before) and it made me feel really comfortable since they were so friendly. I really appreciated the costumer service!
Stephen Niemeyer
Came in, told them my screen needed to be repaired and they fixed it in one hour, as promised.The employees were friendly and the place was refurbished and looked a lot better than the last time I came.Oh, and they have pink roses out front, too.
Sam Ginoble
Took way too long to fix my phone. Were not clear on my options. Poor customer service. Workers were sitting at the tables playing on their phones instead of offering any assistance. Rude, stuck up, zombie-like attitudes. I don’t usually complain about anyone but I would really advise you all to take care of your phones so you don’t have to come here and experience what I did.
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