Located In: Freedom Plaza
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 12–5PM |
| Monday | 10AM–8PM |
Address and Contact Information
Address: 103 Erie Blvd W, Rome, NY 13440 Phone: (315) 533-0306 Website: https://www.t-mobile.com/store-locator/ny/rome/erie-blvd-w-s-james-st?y_source=1_ODgyMjM5OS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
Photo Gallery
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Review Summary
Dylan Vilardi
Great service and friendly staff!
Pat Palchanes
Got onto a family plan – saved money coming from Verizon.
kelvin jones
Very neat and clean and they have great phone deals and prices.
Carly Donnelly
I showed up to the store for help with switching my phone plan over and trading in phones, I was not disappointed. Kevin was great and helped us get everything we needed with no hassle. I’m so glad I switched over, my experience has been amazing so far. Thank you Kevin and Chris, you’re awesome!
Laura Godkin
My husband and waited nearly 45 minutes for someone to help us, and not a single person even bothered to greet us when we walked in. We took our business to another location and bought our apple watches there instead as they seemed to actually appreciate our business.
Taxidermy Fox
First off not a single time I tried using my hotspot did it work. Next off I called the 1800 number for support and it said it was a 1 hour wait. Which is just bs. I then proceeded to call the store four or five times and no one answered. So that then I proceeded into the store for support but then I am told that I have to call the customer service line because they do not keep everything on file. T-Mobile your service is complete garbage. Don’t worry I’m switching back to cricket.