Suddenlink

  1.7 – 1,071 reviews   • Internet service provider

Our Suddenlink store located in Amarillo, TX provides high-speed Internet, Altice Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. Come into one of our new experience centers today for all of your internet, mobile and digital entertainment needs and receive our white glove customer service.

Hours

SaturdayClosed
SundayClosed
Monday9AM–6PM
Tuesday9AM–6PM
Wednesday9AM–6PM
Thursday9AM–6PM
Friday9AM–6PM

Address and Contact Information

Address: 5800 SW 45th Ave, Amarillo, TX 79109
Phone: (844) 874-7558
Website: https://www.suddenlink.com/stores/tx/amarillo/5800-w.-45th-st..html

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Review Summary

Travis Tate
… because the house is not connected to the ground. So I drive to the store in Amarillo and they say that I should have a service. So the give me a router/Motum and I plug …
Abel C
Got to wait outside only 2 at a time in store
Shan Stewart
The internet does not work and be paying for service for a hour I dont have .
Patrick Jones
SCAM ALERT: They are charging their own fees aside from the corporate business and pocketing the money. EDIT: We went to AT&T following the rude service and are changing our internet and TV now.
Michael Perdue
After being Masked bullied by one of the associates, I was pleasantly served as as a valued customer by another associate. My business was conducted in a swift and professional manner. Companies need to still hold the customer as the most important person in the room or it will fail. Attitude is everything!!
Robin Groves
Unable to reach customer service rep by phone. Automated prompts led to more prompts. As I was on hold, I received option to connect via text and did chat briefly but could not resolve issue of needing to connect with our local Suddenlink office to inquire about cardboard recycling program. All prompts were for service related issues. Was informed to select any prompt and I could get the info I needed. Wrong! I called again without success. NOBODY knew how to reach someone at our local office. I used to be able to speak to a live rep in our city. After looking at website discovered there is no way to contact anyone via email either. Another call navigating many prompts, forgetting which prompts I had already tried, selecting an option that I did NOT need assistance with, led me to a ringing phone that was answered by a young lady who, at first seemed like I was not going to get very far with. She finally made effort to help and got the answer I needed within less than a minute. I do not feel valued enough to remain a customer. This was a simple issue to resolve and I am grateful the lady stepped up but this was just a mess.
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