Our Suddenlink store located in Tyler, TX provides high-speed Internet, Altice Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. Come into one of our new experience centers today for all of your internet, mobile and digital entertainment needs and receive our white glove customer service.
Located In: Broadway Market Center
Hours
| Saturday | 9AM–6PM |
| Sunday | Closed |
| Monday | 9AM–6PM |
| Tuesday | 9AM–6PM |
| Wednesday | 9AM–6PM |
| Thursday | 9AM–6PM |
| Friday | 9AM–6PM |
Address and Contact Information
Address: 4949 S Broadway Ave, Tyler, TX 75701 Phone: (844) 874-7558 Website: https://www.suddenlink.com/stores/tx/tyler/4949-south-broadway.html
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Review Summary
Shelby Rae
DO NOT GET SERVICE WITH THESE PEOPLE They have the worst customer service.
Russ Fertitta
No Manager at store understaffed waited over 1 hour totally unacceptable!!!
Robert Brown
The company continually is offering new customers service at a cheaper rate.
Patricia Poe
Returning product because of poor service. Had to drive 50 miles for a store. Greeted by someone who took my name, asked if I had a mask, I am in Texas for gosh sakes and told her so, she said I still had to have it, so I obliged. She proceeded to tell my husband to leave, they could only have one of us at a time, I call bull pucky, as she didn’t make anyone else leave. They have an attitude, poor customer service, amongst other things. I would give them a double minus if I could.
Manouchehr Khosrowshahi
I spent over one hour on the phone to get a new service. No human being helped or answered my phone. It is shame such a company exist in the USA.Customer service staff are very unprofessional, rude and difficulty people. It is so surprising to me that such company exists in the USA. I will never recommend this company to my enemies. It is a nightmare to have such company in America.
Lou Smith
Almost impossible to get in touch with a human and, if you succeed in doing that, their main goal seems to get rid of you as soon as possible with absolutely zero follow-through with their commitment.Local offices are no longer open. It’s as if they actually hate their customers.