Rent-A-Wheel Custom Wheels & Tires Visalia, CA

  3.8 – 68 reviews   • Tire shop

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Service Options:  In-store shopping · In-store pickup

Hours

Friday10:30AM–8PM
Saturday10:30AM–5PM
SundayClosed
Monday10:30AM–7PM
Tuesday10:30AM–7PM
Wednesday10:30AM–7PM
Thursday10:30AM–7PM

Address and Contact Information

Address: 1712 E Main St, Visalia, CA 93292
Phone: (559) 627-8473
Website: http://www.rentawheel.com/?y_source=1_MTYwODI1OTItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

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Review Summary

WifeN Hubby
Excellent customer service, good deals, and would return when needed.
maria
Customer service needs to have more workers to satisfy customers.
Anthony Ruiz
Those rims cost more than most cars in my budget very nice though
Andrew Garcia
This is like the definition of preferential treatment. I got my wheels installed 7/2/2020, and I had previously went in with someone to purchase them a couple days before. I was buying my wheels for full price, no installments, and the other person was financing their wheels. I get it, they were going to make more money off the person financing the wheels than me, who was buying them upfront. However, I asked if alignments were included, and one of the guys there told me to take it to “Gross and Stevens” in Visalia. Never did they tell me I was going to have to pay for that alignment. I assumed when you buy wheels they’d align them for to make sure they’re good. Same way you pay for other things and the company makes sure it’s up to par. Either way, I took it to Gross and Stevens, and they actually did not charge me initially, because I showed them my invoice for being a customer at Rent a Wheel. Then yesterday, now 4 months later, I get a call saying that Rent a Wheel was not going to cover my alignment because I was not a financed customer, so there was no included alignment since these wheels are not protected by them, once I paid for them fully upfront. I don’t blame the alignment shop because they routinely work with the clients of Rent a wheel, but I blame Rent a Wheel for telling me to take it there, and omitting the part where I wasn’t going to be getting an alignment included in my purchase. I also called twice about a hub ring to be ordered and they never called me back, whereas the other person, who financed, got their hub ring within a matter of days. The other person, who financed, got TWO free alignments, along with wheel care products, and I received nothing besides a charge for a service that was done 4 months ago. The wheels were awesome, and they weren’t rude, but I felt like it was a bit deceitful and preferential because they weren’t going to make more money off of me like they were the other person who financed.
Adam Williamson
Guys went way over and above. Have a lil project car and wanted mounted today. They gave me a setup @ 6:30 when they close at 7:00. Went to every placein Tulare County looking for someone who had stuff in stock. Not saying that they have all, but 100% percent more in stock locally. Thanks guys, super happy.
Courtney Larson
We were trying to leave for a trip and noticed our tire was extremely low. Even though it was almost closing time Miguel and Jay were extremely accommodating and fixed our tire quickly and efficiently. Nicest guys in town and we would recommend their business to anyone!
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