Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs and brick-and-mortar stores all over the world, they got their start in 1949 in Chelsea, New York. Shop furniture, bedding & accessories designed to help you create a home that’s as beautiful as it is comfortable.
This upscale furniture chain also sells bed & bath items, tableware, lighting & other home goods.
Located In: Del Monte Shopping Center
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required ·
Hours
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–7PM |
| Sunday | 11AM–5PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
Address and Contact Information
Address: 1300 Del Monte Center, Monterey, CA 93940 Phone: (831) 643-9615 Website: https://www.potterybarn.com/stores/us/ca/monterey-del-monte-center/
Photo Gallery
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Review Summary
Rory Benedict
Always friendly staff and great products for home
Janet Kelley
The rude manager will not price adjust, so I repurchase the duvet cover.
M C Holiman
Want to give, Julie, a Shout Out for her competent, tireless Customer Service.
kimberly turgen
I bought a dining room table fall 2019. Within about 8 months the finish started coming off in places and has gotten significantly worse. After months of trying to get customer service to do something – ANYTHING – they told me I should have the table refinished.. I asked what their warranty is on the furniture and was told 1 month. For over $4000 for the table and bench, a 1 month return (warranty) policy????? I have purchased tables, a sofa and beds from PB/West Elm/Williams Sonoma group and even worked there years ago. I could not be more disappointed and will not be shopping with them again.
Tina Venner
One of my favorite stores. The selection at this store wasn’t that great.
Debbie Sue
I purchased a couch for approximately $3000 and paid for professional delivery. The couch arrived with one foot broken. The delivery person took a photo and reported it, he said someone from the company would be in touch with me same day. I sent an email myself reporting the problem just to make sure. No response. I called the store a few days later and they reported the problem. I got an email acknowledging their report and asking for photos. They said expect to wait 2 weeks to hear back. I sent more photos and waited 2 weeks. Again no response. After contacting the corporate office I finally got a response but it took over 2 months for the repair. The bottom of the couch still doesn’t look right. Horrible customer service.