Plano Pharmacy

  4.7 – 33 reviews   • Pharmacy

Plano Pharmacy is a wellness pharmacy located in Plano, TX that specializes in alternative health and pain relief management. We carry a large selection of prescription refill, over the counter medication, CBD oils, and provide a number of beneficial services for our customers. Due to its effectiveness in treating a variety of ailments such as chronic pain and anxiety, CBD is quickly gaining momentum in the health and wellness world and we would like to share its benefits with you.

Service Options:  In-store shopping · In-store pickup · Delivery

Hours

Saturday10AM–1PM
SundayClosed
Monday9AM–6PM
Tuesday9AM–6PM
Wednesday9AM–6PM
Thursday9AM–6PM
Friday9AM–6PM

Address and Contact Information

Address: 5933 Dallas Pkwy #300, Plano, TX 75093
Phone: (972) 403-9000
Website: http://www.planorx.com/

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Review Summary

Kassandra Herrera
Super friendly and personable staff.
Raquel Brooks
My family’s meds and delivery is always on time!
NKECHI AKINSEYE
Awesome service, very knowledgeable and helpful, free delivery as well
Glen Swindell
→ After moving here from out of state, I continued going to the big name brands for pharmacy needs, until I found Plano Pharmacy.• Akin is very friendly and the family oriented relationship they provide is great! With the great relationship they provide, very competitive pricing, and FREE delivery…. I think it’s a great place to complete your pharmacy needs!→ Oh, and just to lower the anxiety of oh it’s too much work transferring pharmacies, Akin is great about being effective and efficient! All you need to do is give him a call and let him know you’d like to change to Plano Pharmacy and he will ask for your current pharmacy and their phone number, then he will take it from there by getting everything necessary transferred!→ So, give them a chance to provide you with a great experience and surely you won’t be disappointed.♦ Don’t forget, you’re also helping a local family-owned business survive and thrive throughout the competitive market!☺☻ ► Cheers to your new Pharmacy home! ◄ ☺☻
Brian Salcedo
Top notch experience from Plano Pharmacy. Staff is helpful, courteous, professional and hard-working! They deliver and they’re conveniently located. Love these guys!
Brandon K.
Where to begin with this terrible experience. I frequented their previous location FriscoRX and was treated as a valued customer and my prescription was always ready the day it was called in. Communication between Akin and I was always consistent so I knew where I stood with my medication. Fast forward to 2021, I found their new location and was elated as I knew Akin would come through for me once again. Boy was I wrong. My doctor sent my prescription late morning on Tuesday 1/19/21 so I decided to call in the afternoon to speak to Akin. He was not available at the moment so the female that I spoke with took down my number and stated that he would call me back that same day. No return call. No problem, I figured he was busy so I called him the following morning and he told me that he was working on my prescription as we speak. I was thrilled to hear this and had confidence that I would have my medicine in my hands in a few hours. End of business hours nears and nothing, no update. Unusual to say the least but I remained positive that everything would be ok the next day. I called and was told that we’re getting close to having it ready. Rinse and repeat each day. I called every single day and was told similar things by Akin, “it should be ready today” or “let me check, give me about an hour”. At this point, my gut was telling me that I was never going to get my prescription but I wanted to give him the benefit of the doubt considering our long standing relationship from years prior. It’s been over a week now and as of today 1/27/21, not only am I still empty handed but I have not heard back from Akin since my last update on Friday morning 1/22/21. Crickets. I threw in the towel and had to call my doctor to move my prescription elsewhere. Disappointment, frustration, time wasted, are just a few ways to describe the experience with this pharmacy. What was once a 5 star experience on many occasions has dwindled down to 1 star. I’m a man of principle and believe that you should say what you mean and mean what you say. I will never recommend this place to anyone.
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