Neiman Marcus offers unparalleled collections of the highest quality clothing, shoes, handbags and cosmetics from world-renowned designers for men, women and children. Come visit Neiman Marcus and let our exceptional staff help you create an amazing shopping experience.
Located In: The Shops at La Cantera
Service Options: In-store shopping · Curbside pickup
Hours
| Saturday | 11AM–8PM |
| Sunday | 12–6PM |
| Monday | 11AM–8PM |
| Tuesday | 11AM–8PM |
| Wednesday | 11AM–8PM |
| Thursday | 11AM–8PM |
| Friday | 11AM–8PM |
Address and Contact Information
Address: 15900 La Cantera Pkwy, San Antonio, TX 78256 Phone: (210) 558-8000 Website: https://www.neimanmarcus.com/stores/san%20antonio/tx/san%20antonio
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Review Summary
John Fluth
A beautiful place with wonderful service and great inventory.
Stephenie McBride
Bathrooms were old and dingy and staff was stand offish
Kamila Alexa
But omg I dont feel like talking to someone just to know what the price is.
April Kappus
Omggggg they treat u like royalty ❤️
Victoria Auerbach
I don’t know what has happened to Neiman Marcus’ customer service in the past few years, but it is truly garbage. I went in to buy a perfume which seemed like a fairly quick and straightforward activity. The perfume I wanted was out of stock, but the sales associate I worked with was nice enough to order it to be delivered to me via overnight shipping, so I paid for it in store and went home, not expecting things would go so awry. I received “my” delivery from FedEx, I open it, and lo and behold it is not the item I ordered. I contacted customer service so that I might receive the item that I paid for, and was given the run around through transferring me to different departments. I was first transferred to speak to an employee who told me I would have to pay for my item a second time to place an order for the item I already paid for, and she was “generous” (joke) enough to knock 10% off the price. I then spoke to another employee, named Judy, who was truly one of the rudest people I’ve spoken to in my life. As I was trying to explain my situation and desired resolution (I just wanted to receive the item I ordered and return the one that was mistakenly sent) she spoke over me or interrupted me the entire time. She took my phone number and hung up without calling me back. No one ever apologized, not that it’s a big deal, but it’s very telling of how they treat their customers. So now I’ve gone through this whole ordeal just because I made the mistake of wanting to purchase a single perfume.
Priscilla
Our salesperson Mia was Amazing! Very kind & sweet. I went to the LV store & the service was horrible. So I took my service elsewhere. Thanks Mia for the excellent service!