Namco Pools

  3.7 – 81 reviews   • Swimming pool supply store

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Namco Pools is the Northeast’s largest retailer of above ground swimming pools, spas and patio furniture. As the new NAMCO Pools LLC we are striving to be the trusted name in Pools as Namco was since 1962. With sixteen stores across New York, Connecticut, New Hampshire, Massachusetts and Maine, we’re the largest retailer of above ground pools, spas and patio furniture in the Northeastern United States. Our pool experts specialize in providing professional service, helpful advice, and superior products all at an affordable price.

Located In: Post Road Plaza

Service Options:  In-store shopping · Curbside pickup

Hours

Tuesday9AM–7PM
Wednesday9AM–7PM
Thursday9AM–7PM
Friday9AM–7PM
Saturday9AM–7PM
Sunday10AM–6PM
Monday9AM–7PM

Address and Contact Information

Address: 2524 South Rd, Poughkeepsie, NY 12601
Phone: (845) 297-7159
Website: https://www.namcopool.com/

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The Namco Pools store located in Poughkeepsie, NY 12601.

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*FREE Shipping on pools & orders over $199 anywhere in ME, NH, MA, RI, CT & NY. Shipping costs for pools to all other states will be available at checkout. Free  …

NAMCO POOLS – 2524 South Rd, Poughkeepsie, NY

COVID-19 Updates · 2524 South Rd. Poughkeepsie, NY 12601. Directions · (845 ) 297-7159. Call Now · More Info. Hours, Accepts Credit Cards, Parking, Bike …

Review Summary

Jill Benson
The price was great as was the service.
Bigpoppa71
Gave us great prices for what we wanted.
Scott Holmes
Been trying to call this place for for over 30 mins and noone answers the phone.
Barefoot Munchkin
About two weeks ago our Jacuzzi died. We had no idea what was wrong just that it was not getting power. I called the store that we purchased the Jacuzzi from and waited for a callback for service. Then I called the corporate office and wanted to have them call me back to schedule service. It seemed as though nobody was calling me back. It was frustrating. Then I got a call from Trent. He was going to come and look at my hot tub. When he came over he changed a bad experience into a great experience. I learned that they are just doing the best that they can with being so short staffed. Trent was honest and really seem to care. You could tell that he really just wanted to get our Jacuzzi to work. He had to get a new part and come back again. If every worker could be as hard-working and trustworthy as Trent, the world would be a better place.
Vincent Taliaferro
This past weekend I went to the Namco Pools in Poughkeepsie and spoke to a customer service rep named Destiny who was wonderful and very helpful as I looked for a replacement pool for my existing 15′ round above-ground pool. She took her time and answered all my questions. She gave me paperwork to take home to go over as I worked on making my final decision. I called back to ask her about next steps, but she was with a customer, but I was told she would call me back.That phrase someone will get back to you is usually a brush-off and no one calls back. 2 hours later Destiney called me back and I was shocked but that was a testimony to her professionalism. I told her I would come in after the holidays to go over the paperwork and purchase a pool.I went in after Memorial Day but she was not there. In any event I worked with another customer service rep named Crystal who was also great. Crystal was outstanding as well. In fact I arrived at the store at 6:15pm and after Crystal finished with another customer she still worked with me until I was satisfied and closed the store when I left at 7:30pm. A full 30 minutes after the store officially closed and never complained. Lastly, she did not even take credit for the commission or sale she gave it to Destiny who originally helped me.The service staff at this store are great. I strongly recommend the Namco Pools in Poughkeepsie be your first stop if you want to make a purchase of a pool, spa or any outdoor leisure equipment.
Rob Brehaut
Stay far away from this place. They over promise and under deliver just to make a sale. I dealt with Anthony and was promised certain things with my order and when I went to call to find out about shipping I got a totally different story.The accessories I purchased to bring my pool to compliance with my town were totally different then what I was told I paid for. I did the purchase early to guarantee a pool and now I have to explain to my 8 year old why she has no pool this summer as there is a shortage. All they can do was blame the manager Anthony that is not with them anymore. I asked them to refund my money and they did and didn’t even care that they lost a sale! Thank you Namco!
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