MobilityWorks

  3.3 – 31 reviews   • Mobility equipment supplier

MobilityWorks is a leading retail sales and service provider of wheelchair accessible vans. Through our national network, we have the largest inventory of vehicles, along with other products (wheelchair lifts and scooters) that improve mobility. And through our personalized approach, we work with each customer so that they receive the best solution for their needs. Whether you’re ready to buy now – or just interested in learning more about our product offering, stop by or call us today.

Hours

Thursday8AM–5PM
Friday8AM–5PM
Saturday9AM–1PM
SundayClosed
Monday8AM–5PM
Tuesday8AM–5PM
Wednesday8AM–5PM

Address and Contact Information

Address: 120 N Diamond St, Fresno, CA 93701
Phone: (559) 408-5835
Website: https://www.mobilityworks.com/locations/wheelchair-vans-for-sale-in-fresno-california

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Review Summary

Alex Vang
This time I was transfer to the service manager’s voice mail.
lola Mamacita
No long wait and had myself some free water.
Mary Feldmann
Finally, months later they only paid a portion of the damages.
Robert Hallett
The staff was awesome! Thank you Amanda! Every one was incredibly friendly. I felt great dealing with them. Van was great! My friend in the wheelchair loved it. Thank you
lola Mamacita
I had a great experience here. I rented a van. Got the van. Returned the van. No hassles. No long wait and had myself some free water. Would recommend. The great lady who assisted me was so friendly. You deserve a rsise!
Alex Vang
I contacted Mobility Works on September 26, 2019 regarding a safety risk recall on my van, which if not corrected can cause the driver to lose control and crash. I was quickly transferred to the service manager, and spoke to him about my recall. He checked and said my van does have a recall. However, he can’t schedule me to have the recall corrected because he no longer had the part available. He said he had to order it and when it comes in he will contact me. I okayed, thanked him and hung up. I waited until 10/22/19 and decided to follow up, because he hasn’t called me. This time I was transfer to the service manager’s voice mail. I left the service manager a voice mail, but no return call was made. On 10/29/19, I decided to contact BraunAbility in Indiana (corporate). They told me to keep calling Mobility Works so I call Mobility Works as instructed by BraunAbility and left the service manager a second voice mail message. Lord and behold! I got a call back from the service manager that following afternoon. He said the part was back ordered that’s why he hasn’t called me. But, he will contact me as soon as it comes in. I decided to be patient and wait, then came 2020 and no phone call. On 1/13/20, I called BraunAbility again, and again they told me to keep calling Mobility Works. I told BraunAbility I had call BraunAbility last October and I was told to keep calling Mobility Works. The lady at BraunAbility then took down my name and Vehicle ID. She said she’ll contact Mobility Works and they will contact me. I waited for about another 5 days, then the service manager from Mobility Works left me a voice mail. He said he checked online and my van does have a recall; however, he needs to order the part (back to square one), and will give me a call. On 1/23/20, the service manager left me a voice mail. He said the part came in and he is ready to schedule me in for repair. Finally, I was able to take my van in to correct the recall on 1/24/20. Although it took technician 2 hours to complete and not the 1 hour promised I was okay. What I was really mad about was that finger prints were left on my van (hood and sliding door). This is so unprofessional. I had taken multiple cars for recalls at other dealers throughout my life and not once did I had finger prints on my cars. Also, it should not take almost 4 months to get the recall completed. In my opinion, poor and unprofessional service.
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