Microsoft Experience Center

  4.5 – 3,386 reviews   • Computer support and services

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Tuesday10AM–7PM
Wednesday10AM–7PM
Thursday10AM–7PM
Friday10AM–7PM
Saturday10AM–7PM
Sunday11AM–6PM
Monday10AM–7PM

Address and Contact Information

Address: 677 5th Ave, New York, NY 10022
Phone: (212) 824-3100
Website: https://www.microsoft.com/en-us/store/locations/ny/new-york/fifth-avenue-/store-1087

Photo Gallery

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Review Summary

Robert Reyes
Great service knowledgeable staff, got me in and out with minimal wait time.
chad katter
The staff quickly assessed the problem and replaced it at no charge to me.
Emil Ysona
Lots of gadgets, great offers and unbeatable location.
Jack Daise
I called to to qualify a charge on my account for a game that I already owned, the tech that spoke to me was rude and hung up the phone on me without resolving my issue! Thus is not the only time thus company has done some disrespectful and derogatory things to me, they go into your account and draw money even if your account is locked for things that you cancel and never return your money! I want my money back for the Call of duty game you charged me twice for
John Hsieh
Microsoft has done a wonderful job setting up this flagship store on Fifth Avenue. This 3-story building features everything that Microsoft makes and also offers great in-person support for those that may need a little extra help with their Microsoft devices. For those that are undecided about whether or not to purchase a Microsoft device, there are plenty of demo models to play with to help with your decision-making process. The employees are all extremely helpful and there is rarely a crowd at the store.
Mwisha Ludack
Awesome. This is exclusively for the fans of Microsoft products, from tablets, notebooks, students computers, small businesses, education, big screens, Microsoft phones, Microsoft headphones, slick designed mouses, amazing keyboards, Xbox joysticks/controllers and more. Welcoming atmosphere and kind service from the workers.My description is not really justifying this place. How about you stop by when you’re in times square…
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