Michaels Headquarters

  2.7 – 68 reviews   • Business center

Address and Contact Information

Address: 8000 Bent Branch Dr, Irving, TX 75063
Phone: (800) 642-4235
Website: https://www.michaels.com/about-us-%7C-michaels-corporate/About-Us.html

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Retailer Michaels is moving its Irving headquarters. The company is leaving its longtime office on Bent Branch Drive for a new location near …

About Us | Michaels Corporate

In 1984, with only 16 Michaels stores located primarily in Texas, Michaels … have created efficiencies within our stores, distribution centers, and corporate office.

Review Summary

s m
It used to be a craft store. Now its a bits and pieces store that tries to emulate the we have it all stores. In my opinion, those stores do not really offer what they …
Heather Kahler
… of days. I will update when I hear back from upper management but my experience in one of their stores was not so pleasant if you would like to do that go to store 5156.
A M
This company is very biased on who they hire. I’ve applied at a few of their stores in CT. I have a lot or retail, sales, and customer service skills. Was even an …
Melinda Freestone
Shopped today at your Sugarhouse, Utah store.Low selection of spray can paints. Had to substitute products for home project.Long, 10 minute wait at check out line.When inquiring why there wasn’t adequate cashier service was told not the store manager’s fault, that corporate won’t allow and schedule the customer service hours to solve problem.Why isn’t the Manager providing the necessary staff support, and most importantly stellar customer service?Cashier also told me there was other staff, but they are too busy doing other things than to assist customers upfront.Really? What’s more important than your customers? Giving a one star for apathetic attitude and poor service overall.
Sean Gaines
Great business run by the best people you could ever hope you work with. A Texas and US based business, Michaels is a household name for good reason – they are passionate about what they do and focused on customer satisfaction.
Heather Kahler
Employees that answered the phone to take my complete complaint were very helpful and they listen very well, were understanding and very reassuring that the problem would be taken care of and I would hear back within a couple of days. I will update when I hear back from upper management but my experience in one of their stores was not so pleasant if you would like to do that go to store 5156.
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