Mercedes-Benz USA LLC

  4.3 – 39 reviews   • Warehouse

Hours

Thursday10AM–6PM
Friday10AM–6PM
SaturdayClosed
SundayClosed
Monday10AM–6PM
Tuesday10AM–6PM
Wednesday10AM–6PM

Address and Contact Information

Address: 14613 Bar Harbor Rd, Fontana, CA 92336
Phone: (909) 428-4000
Website: http://www.mbusa.com/

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Review Summary

christina barton
Guys where all super professional overall it’s a good place to pick up from
David Wilkins
Over worked not enough money.
Asia Smith
When none of the other dealers gave me that option.
David Wilkins
Over worked not enough money. They need to pay the delivery drivers better,it’s real hard work loading and unloading the trailers, plus delivery, wow, you better ask somebody.
Dillon Boos
Mercedes Benz treated me like absolute garbage upon trying to contact them regarding a defect in my drivers side seat. I️ bought a 2011 E350 certified preowned vehicle from Mercedes Benz in Huntington of NY about 3 years ago, I️ even financed through Mercedes Benz Financial. The middle seam of my drivers side seat completely came undone and ripped all the way through. This was due to no fault of my own and caused completely by an error in the manufacturing of the vehicle, the seam was sowed way to tight. After several hours of arguing with various levels of management throughout Mercedes Benz they only offered me a 200$ credit towards a 700$ plus repair job. When buying a Mercedes Benz these are the type of manufacturing errors and defects you would not except in such a luxurious and high end vehicle. And if such an error was made you would expect them to make the repair at no cost to you, especially when the damage was due to an error on their end. Please google this problem and you will see the wide spread compliant of many Mercedes Benz owners. I️ am extremely dissatisfied and disappointed with how Mercedes Benz handled this situation and my complaint, I️ will question buying another vehicle in the future with such awful customer service and satisfaction. When buying a high end vehicle such as a Mercedes Benz I️ expect the very best and I️ received the very worst.
MarkRobert Murphy Sr
Outstanding parts dept
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