Lowe’s Home Improvement

  3.9 – 1,317 reviews  $ • Home improvement store

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Home-improvement chain for appliances, gardening supplies, tools & more (some offer truck rentals).

Service Options:  In-store shopping · Curbside pickup · Delivery

Health and Safety:  Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout · 

Hours

Sunday8AM–8PM
Monday6AM–10PM
Tuesday6AM–10PM
Wednesday6AM–10PM
Thursday6AM–10PM
Friday6AM–10PM
Saturday6AM–10PM

Address and Contact Information

Address: 375 State Farm Pkwy W, Homewood, AL 35209
Phone: (205) 942-2223
Website: https://www.lowes.com/store/AL-Homewood/0580?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-go-_-580-_-na-_-0-_-0&y_source=1_MTE4MjgxMi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D

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Review Summary

Kustom Jeff Dailey
Excellent service and they give a 10% discount for disabled Vets.
Steve Gaither
Low inventory, ignorant, unhelpful staff, inadequate online order/pickup.
Marshall Mooney
Lowe’s is generally well kept, organized, and staffed by friendly folks.
Nancy D
COVID was extremely trying on everyone, and this store was no exception. Had to report often that they had to accept cash for purchases (they tried to only accept cards due to the virus and stated such on a hand printed sign). The saw used to cut materials so that the lay person can actually get huge pieces home safely is nearly always out of order. So much so, the running joke is that the saw works fine, it is the employees that are the ones that are out of order. Customer Service at the front door are always busy, whether they are helping customers or not, and good luck finding a charged shopping cart if you are disabled. Honestly, if Home Depot were closer I would definitely go there. We do go to Harbor Freight more often than we used to. The garden department is decent as long as you don’t have questions about anything. Apparently, they rotate people around a lot so you will be told I don’t know. I don’t normally work out here.
Mary Jo Fields
Where to begin…I ordered mulch online for curbside pickup. The next day, I get notification my order is ready for pickup. After parking in the designated pickup area, I call the number, only to get a hang up. Go inside, no merchandise, and, that I should go to the Garden center. After finding Michael (he was the best at helping me), he told me the mulch I wanted was only accessible with a forklift, and, that he would get a manager to drive the forklift (no manager ever came). I return to the Pickup associate for a refund (she emailed a receipt on my first pickup attempt, and, cleared my order, as if I picked up my mulch, and, told me I should go park in the pickup parking, basically, repeat what I had done 30 minutes prior). What a disconnected process this was. I’ll avoid this location in the future.
Robert Heard
Consistently bad. This particular Lowes seems to always be in disarray. The isles are usually littered with stock and sometimes impassable if you’re using a cart. This is especially true of the garden department portion which stocks lawn chemicals. The bags are always filthy and disorganized. This is the exact opposite of my experience at Home Depot. Sadly it’s been this way for years.
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