Home-improvement chain for appliances, gardening supplies, tools & more (some offer truck rentals).
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Tuesday | 6AM–10PM |
| Wednesday | 6AM–10PM |
| Thursday | 6AM–10PM |
| Friday | 6AM–10PM |
| Saturday | 6AM–10PM |
| Sunday | 8AM–8PM |
| Monday | 6AM–10PM |
Address and Contact Information
Address: 131 Simon Dr, Syracuse, NY 13224 Phone: (315) 350-2801 Website: https://www.lowes.com/store/NY-Syracuse/2380?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-go-_-2380-_-na-_-0-_-0&y_source=1_MTE4MzA4OS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
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Review Summary
Nancy Young
The garden center is excellent, great service, variety, freindly staff.
Ray Foss
The location is also a bit secluded, I would like to see bike racks.
Bob Slater
Excellent selection, great prices and helpful staff.
Dr. M
If you want to waste your time with “customer service,” look no further.Similarly to their famous line, I “understand” the store is wildly understaffed, however there is no excuse to be a subpar employee to innocent customers who want to pick up an order.Lowe’s works so slowly they don’t change their price tags for weeks and “they forget.” Their manager does not accommodate a lower price despite their fault on their end.I decided to move forward and placed an order, HAD TO CALL Lowe’s to ask if my order came through, and found out it arrived the week prior and was sitting in the store. They made no effort to contact me.At the store, I arrive and see the place is empty. The “manager” tells me “hold on a second” and 5 minutes later, I see a customer line forming AT THE EXIT of the store, completely blocking anyone else from exiting! I proceed to wait 10 more minutes until I realize they actually forgot about me. I keep reminding them “I’m here” until they finally assist me.Finally an hour later, the “loader” “assists” us with our purchase by completely ignoring our requests to load in 2 separate vehicles, then makes a comment about us under his breath. He clearly only cares about clocking out. And the rest of the employees barely care about customers at all.
Erik Rik
If you’re nice to the staff they are pleasant and helpful.
Lucas Froelich
We bought a refrigerator 1 month and 1 week ago. It stopped cooling. After calling Lowe’s customer support, I was informed they only warranty their products for 30 days, and they would not address any concerns past that. Take your money elsewhere, you will get better quality products at your local scratch-and-dent retailer. Horrible products, horrible customer service.