Hours
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM–12PM, 1–5PM |
| Tuesday | 9AM–12PM, 1–5PM |
| Wednesday | 9AM–12PM, 1–5PM |
| Thursday | 9AM–12PM, 1–5PM |
| Friday | 9AM–12PM, 1–5PM |
Address and Contact Information
Address: 2508 N Laurent St, Victoria, TX 77901 Phone: (361) 572-0051 Website: https://www.lincare.com/
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Review Summary
Debi Wagner
Customer Service by phone with ladies in the office is horrible.
Leah Fontenot
They will not have a home to return to.
Janet Whitley
Employees need to be retrained or removed from employment.
Leah Fontenot
I received a call a little bit ago from my sister who has evacuated from Hurricane Laura. Her husband is on O2. A plastic connection broke from his tubing to the concentrator during the evacuation and they left the extras at home in the rush and panic to get out. They are staying in a camper, that she had to drive and set up by herself. They will not have a home to return to.She called your store, she is Edna, Tx, to see if she could come purchase another connector, and the lady that answered the phone was over the top RUDE, cutting her off. “Sorry mam, there nothing I can do for you, he’s not our patient” My sister again explained their situation and the lady told her she would have to call a company that’s over an hour away. Are you kidding me!!!She would have gladly paid cash for the piece, whatever the cost.I am appalled that your people would not make any exceptions to help them out. This is absolutely wrong and especially for a company that supplies life sustaining equipment and is supposed to care about people.For tonight, she has tried to glue the piece together in hopes that it will hold for the night so they can make the 2 hour round trip to Corpus to another company.I do not know who she spoke with at your store but whoever it was, needs to be fired! WORST CUSTOMER SERVICE EVER!!!!!!!!!!
jesus gomez
Horrible customer service is an understatement. After months of communication with staff at the Victoria location and receiving information regarding medical equipment I have still not received the equipment that is needed.To make matters worse after months of speaking with multiple employees and even their corporate iCare counterparts they suddenly decided to refer to the HIPPA regulations where they claim I have not been cleared to receive information in the first place? Not only are they ineffective as an office they also very rarely choose to follow HIPPA regulations at their convenience not only at a branch but also at a corporate level. Please take this into consideration before trusting them with your Personal Protected Health information.
Levi Garcia
I’ve been waiting for a call back since early January 2021. I’ve called twice and they have yet to get back to me.