Levittown Ford Service & Parts Center

  3.7 – 298 reviews   • Auto repair shop

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Hours

Tuesday7AM–6PM
Wednesday7AM–6PM
Thursday7AM–6PM
Friday7AM–6PM
Saturday7AM–5PM
SundayClosed
Monday7AM–6PM

Address and Contact Information

Address: 980 S Broadway, Hicksville, NY 11801
Phone: (516) 336-4786
Website: https://www.levittownford.com/

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169 Reviews of Levittown Ford – Service Center – Ford, Used Car Dealer, … about this Ford, Used Car Dealer, Service Center Service Center written by … Levittown , NY … I appreciate the reply, but now I received the car back and the technician left garbage parts on my front seat, that is unacceptable.

Review Summary

Dan Speranza
Work accomplished and a quick check out .
Fred H
The last excuse I received was because the service manager was fired.
James St. Onge
Waiting area was clean and comfortable and coffee and bagels were a nice touch.
John Gribbins
I had to give at least 1 star to the service advisor trying her best, however, I spoke with an unnamed woman to set my appt to replace 2 interior trim parts. Was told 1 hr to do all, arrive and they tell me that 1 part is on back order and the other part is a different trim part.1 hour and 20 minutes later, they tell me that they are trying to replace clips and it will be a longer.Lack of communication by the service department telling me of a back order is my first issue, then they take it upon themselves to try and fix another part without notifying me of it taking longer.I guess my time is not as valuable ?They should have put me in a loaner considering that it would take longer than expected.
eric j
I’ve been there several times now.I always feel as though I’ve been treated fairly.Parking is limited, but they have a good system to get you in and out as efficiently as possible.Seems to be staffed by good hard working people.I’d recommend the place to friends and family.I’d give them 5 stars, but they lack amenities like a car wash which I’ve come to expect from another brand car dealership that we go to.
paul granger
I upgraded my review after the General Manager called in response to my original complaint. He agreed that the communication could have been better and he will work to improve it. My Explorer was completed over the weekend without further delay. Based on my conversation with the manager and his proactive outreach I will certainly give Levittown Ford another chance should I need repair services down the road.
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