KOHLER Signature Store by Facets of Austin

  4.5 – 32 reviews   • Plumbing supply store

The KOHLER Signature Store offers a unique and comprehensive shopping experience that is distinguished by a modern, innovative store and a merchandise mix that completely indulges you as you experience the KOHLER brand. KOHLER project consultants with expertise in bath design offer design development and project assistance. Additionally, the store features functioning products from KOHLER, KALLISTA, Robern, ANN SACKS tile and stone and KOHLER Custom Vanities.

Located In: Gateway Shopping Centers

Service Options:  In-store shopping · Curbside pickup · Delivery

Hours

Saturday10AM–5PM
Sunday12PM–5AM
Monday10AM–5PM
Tuesday10AM–5PM
Wednesday10AM–5PM
Thursday10AM–5PM
Friday10AM–5PM

Address and Contact Information

Address: 9503 Research Blvd Suite 600, Austin, TX 78759
Phone: (512) 382-7939
Website: https://www.kohlersignaturestoreaustin.com/

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Review Summary

Luis De La Garza
The KOHLER Signature Store give a wide breath of options for bathroom designs.
Nick B
It should be illegal to place a store here at 120 day delivery it’s pointless.
Rene Hughey
His attitude was customer-friendly and his follow up was unmatched.
Kelly Gani
With all the supply chain issues going on we were pretty down about finding our shower parts until we found Robyn. She went above and beyond in helping us, and this was at the last minute. She followed up and checked in with us until everything arrived. Her service made a huge difference for us in helping us plan and make appropriate selections.
Luis De La Garza
The KOHLER Signature Store give a wide breath of options for bathroom designs. Karen did a great job of guiding us from the conceptual phase to the product specifications. She held our hand through the ordering process and made sure we got our material through these complex times.
Kimberly Nava
We enjoyed visiting the showroom in person to see fixtures, but we have not been happy with service. We ordered faucet on 2/6 and it has not been delivered to the store yet for pickup. We ordered other products online from the company and they were delivered to our home with a 25% discount and shipped for free within a week. We were told the faucet was delivered to the warehouse last week and we could go pick up, but that is so inconvenient. We asked to have it brought to the store on Friday 3/5 since that is close to husband’s work, as of 3/12 it was not there yet. Hope this is resolved soon.
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