Journeys

  3.8 – 37 reviews  $$ • Shoe store

Teen-oriented chain supplying casual, surf-&-skate-inspired clothes, shoes & accessories.

Located In: Midland Park Mall

Service Options:  In-store shopping

Hours

Saturday10AM–9PM
Sunday12–6PM
Monday11AM–8PM
Tuesday11AM–8PM
Wednesday11AM–8PM
Thursday11AM–8PM
Friday10AM–9PM

Address and Contact Information

Address: 4511 N Midkiff Rd, Midland, TX 79705
Phone: (432) 689-0734
Website: https://www.journeys.com/store/JOURNEYS-Midland-Park-Mall?utm_source=local&utm_medium=local&utm_campaign=Google-846

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Review Summary

Allison Young
However the staff was helpful and exchanged the boots for us no problem.
Mandi Kelley
Good selection for a small store, very helpful sales associate.
Vee
Love the shoes, they always have great deals.
Lizvette Garcia
Always like to go here if I’m wanting any kind of shoe that I don’t have. I did have an inconvenience where I had to go back to the store multiple times to get a refund on some boots I had bought. I places the order on the 5th and just barely got my refund today almost a month later. They are friendly and helpful though just had a confusing situation that one time!
Alondra Nevares
I am disappointed with this location. I placed an order with them and received the wrong merchandise. Now I have to figure out how and if I’m even going to be allowed to make an exchange.
Valoree Rendon
I am very disappointed with the store and companies’ service.I went in Friday night to make a purchase and they did not have what I needed. The sales associate offered to order it, not once did she state that I would be charged any extra fees for the purchase. Get home and realize, because she didn’t even offer me a printed receipt so I had to wait for an email, that I not only paid shipping (which was free online at the time) but also a special order fee. That should have been stated upfront, if I had chose to I could have just ordered online myself and saved money but instead I feel I was lied to by the associate so they could make a sale.Then pretty quickly I was told the shoes were not needed by my family member and called customer service to ask if it can be cancelled because I have not received any update on the order other than the purchase. Just to be told that they can not help since it was ordered in store. Now I will be losing money because, first, I was not told about the fees and, second, am being forced to wait and return the item which I will no doubt still be charged for the fees even though I return.I have been a long time customer (that never had trouble before), but this makes me doubt I will be purchasing with Journey’s again.
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