J.Crew

  4.1 – 58 reviews  $$$ • Clothing store in Palo Alto, California

We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Chain for classic, stylish apparel, shoes & accessories for men & women (some have kids’ clothes).

Located In: Stanford Shopping Center

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Staff wear masks · 

Hours

Thursday11AM–7PM
Friday10AM–7PM
Saturday10AM–7PM
Sunday12–6PM
Monday11AM–7PM
Tuesday11AM–7PM
Wednesday11AM–7PM

Address and Contact Information

Address: 660 Stanford Shopping Center Space 1020, Palo Alto, CA 94304
Phone: (650) 462-1190
Website: https://stores.jcrew.com/us/ca/palo-alto/660-stanford-shopping-center

Photo Gallery

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Review Summary

LaToya Taylor
First time there and I enjoyed the sales and the atmosphere of the mall.
Eunsun Cha
Always long wait for checkout.
Sarah Chandler
I had a really great experience at this store.
Maria Santamaria
This fabulous store at Stanford is truly my favorite place to shopBut i have to admit things have changed since the pandemicCostumer service over the phone is awful i was on hold for almost 40 minutesAfter that I called back and the young lady who answered saidOhhh sorry I send another associate to look for the itemAnyway let me call you backFinally I called back late that afternoon and a very professional gentleman Cesar answered my called and my problem was solvedHe knew exactly what I was talking aboutSo if you shop thereAsk for this fabulous guyJust plain professionalI wish every store could have a Cesar
LaToya Taylor
Nice store! I’m a visitor from PA. First time there and I enjoyed the sales and the atmosphere of the mall.
Jen Kha
should invest in a steamer. Nearly all the clothes include the ones on the mannequins were more wrinkly than if left at the bottom of a gym bag after a long work week. I’m not asking for perfection but jeez a little pride in your product would go a long way. Contributes to the blase feel of j crew these days.
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