Honda of Oakland

  4.0 – 619 reviews   • Honda dealer

Social Profile :

We have a passion for our customers’ enthusiasm. Through teamwork, we earn trust and respect for each other and our customers. Our integrity keeps us accountable in every customer situation and we strive to deliver a winning experience! We offer a Limited Lifetime Powertrain Warranty on every new Honda we sell. Absolutely Free! We have over 300 New and Pre-Owned vehicles available for your viewing. We are happy to have one of Honda’s few Super Tech’s right here in our service department! “ Always feel confident that you are getting the best deal working with one of our non-commissioned Product Specialists “ Speedy Simply Simple Non-Commissioned Product Specialists

Service Options:  In-store shopping

Hours

Friday9AM–7PM
Saturday9AM–7PM
SundayClosed
Monday9AM–7PM
Tuesday9AM–7PM
Wednesday9AM–7PM
Thursday9AM–7PM

Address and Contact Information

Address: 3330 Broadway, Oakland, CA 94611
Phone: (510) 761-7600
Website: https://www.hondaoakland.com/

Photo Gallery

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Review Summary

Elizabeth Murano
Good service and price for an oil change.
Jack Johnson
When he quickly grabbed the contract and stuck it in a locked cabinet….
Valerie Gianni
Was so happy with the customer service I received and 1st time customer!!!
Nathan Demby
I went to Honda Oakland by car or purchased it for my son who was working there the car was nice they told me they were going to fix the tail light and fix the front bumper and put the piece on that goes up under my air filter under the hood they fixed the back of the car but they didn’t fix the bumper in the air filter when I went there to confront the manager about it he wouldn’t come out and talk to me he sent one of the employees to come back and tell me they’re not going to fix the bumper the finance company called me and asked me did I know I was being charged for gap insurance when I was there doing the deal never talked about gap insurance I have full coverage insurance for my car so I don’t understand what’s going on there and it’s not right they should have sold me a card that was with nothing wrong with it they sent it to the body shop and they only came back with the back tail light fix they are full of s*** don’t buy from there
Jade Feng
If you’re on the market for a reliable Honda, please consider visiting to Honda Oakland and look for Eric and Hocine! They were so kind and empathetic, and looked out for me. ❤️I bought my first car today from Honda Oakland, after having so many hopeless and frustrating experiences at other dealerships all across the Bay Area, esp during COVID.Even Carl Curry (distantly related to Steph Curry !!) was so kind on the phone and dropped a note to Hocine to watch out for me before I even entered the store.Eric was extremely kind and helpful and held my hand every step of this very stressful experience of buying my FIRST EVER CAR (I’m in my late 20s). While having very little idea of the ins and outs of ownership (besides watching hours of YouTube videos and researching heavily on car websites). He also was very honest and authentic when I spoke to him about my concerns and insecurities.On top of that, Eric and Hocine stayed back to 8:30pm for me (they usually close at 6pm on Sundays) to help me through the process — and even explain some of the add-ones that confused me greatly when I was looking to finish signing.All in all, I’m writing this review at 3am in the morning because I’m so very excited to see them again tomorrow and pick up the car! (You need to get insurance before you drive off. You can get it from them directly, if a fast turn around time is critical for you.)I’ll do an update review in a week to review any updates in on my car as the high (!!) wears off, but my experience with the team (Eric and Hochine) has been truly stellar. Thank you Honda of Oakland!
Tanya Krishnakumar
I would absolutely not recommend Honda of Oakland. The process was terrible from start to finish. I felt rushed and disrespected by the salesperson, who was manipulative and rude to my partner and me. After examining the car, we realized that the brand new car had a scratch (before it even left the shop). We were given a due bill to take to the service shop, but after leaving the car there for a couple days, we were told that it is not possible to fix the scratch there and it had to be sent to a third party body shop. The annoying part was the disconnect between people at Honda and the contrasting information we kept getting from different people. The worst offense was with the financing. We realized that we were unable to create a Honda Financial Services account about 3 weeks after we bought our vehicle, and we had to run behind finance for nearly a month trying to resolve the issue. We were given tons of promises to get a call back or that it’ll be dealt with in a timely manner but it never was. We involved the Sales Manager (Sam) and General Manager (George). I called George multiple times and emailed him – to no avail or response. We were extremely worried that not having an account (and therefore being unable to pay) would impact us and our credit score – we were always told it won’t, but with no explanation, it was extremely hard to believe and an incredibly stressful month. Please check out other Honda locations before coming here. Honda SF, Honda El Cerrito, and Honda Marin all had better customer service. While the deal was good, it was not worth the stress and heartache that honestly took away from our car experience.
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