Gordon’s

  3.3 – 19 reviews  $$ • Jewelry store

Fine-jewelry chain offering a variety of silver, gold & gemstone pieces, plus watches.

Located In: Midland Park Mall

Service Options:  In-store shopping · In-store pickup

Health and Safety:  Mask required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits · 

Hours

Saturday9AM–10PM
Sunday9AM–10PM
Monday9AM–10PM
Tuesday9AM–10PM
Wednesday9AM–10PM
Thursday9AM–10PM
Friday9AM–10PM

Address and Contact Information

Address: 4511 N Midkiff Rd, Midland, TX 79705
Phone: (432) 697-7893
Website: https://stores.gordonsjewelers.com/tx/midland/4511-north-midkiff-rd.html?cid=YEXT

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Review Summary

Rosalinda baeza
Nice people, great service .
Judy Thrasher
Poor customer service and poor quality of products.
Bruce Miller Jr.
Nothing like feeling like a piece of meat for the vultures working here.
Sal Padilla
Very good. I always go there and only deal with Eva, she’s a good person and very helpful and thats y I’ll always give her my business
Kimberly Garcia
Manager is very professional, friendly and knowledgeable! You will definitely feel like a VIP guest in this store!!
Norma Murillo
Around Christmas I purchased watch for my son, I knew it might be returned since he is specific in things he wanted watch to do and none of their staff was able to tell me difference in watch models. Went back to return with original receipt and watch in original condition only to be told that it couldn’t be returned because sales person added name of my son to receipt. I had card it was charged to and receipt and it wasn’t enough. First I was told I wouldn’t be able to return it as it had been past 30 days until I pointed out the print on the receipt that I had until the 24th, then suddenly the name they added on receipt without us knowing what that meant, was the new issue. Essentially they created an account for a person that never even set foot in the store with our credit card and our information! Called customer service and was assured that was not their policy to have person whose name was on receipt and as long as it was our credit card we could return. Went back to store for 2nd time to once again encounter rude ego driven supervisor Isaiah who stopped another associate from processing return after I had explained situation. Called customer service again to now be told he was right but only after he coyly talked to them in a very low voice. Needless to say I got money back but in check form that will take month to receive. I would add their policy states original purchaser and original receipt and merchandise in original form must be present in order to have refund. I had it all and it still wasn’t enough!! They lost a customer.
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