Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Located In: Best Buy
Hours
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 10AM–7PM |
Address and Contact Information
Address: 1 Galleria Dr, Cheektowaga, NY 14225 Phone: (716) 681-5406 Website: https://stores.bestbuy.com/ny/cheektowaga/1-galleria-dr-1152/geeksquad.html?ref=NS&loc=ns100
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Review Summary
Stephanie Gill
Matthew, Jen, and Michael all took excellent care of me at this location.
Julie Ludwig
I signed up for geek squad in the past this was an amazing service.
Kevin Buckley
The salesman is very nice
Julie Ludwig
If I could leave a zero star I would. I signed up for geek squad in the past this was an amazing service. This last time has been the worst experience . Did the company get bought out? They have had my computer for 3 weeks hasn’t even been looked at according to there tracking it hasn’t been assigned to a person yet. You have to wait 45+ minutes on hold just to be rerouted to corporate. The stores apparently can no longer answer phones. Corporate can not tell you anything more than what you already know. They say they’ll send messages for you to be contacted but it never happens. I now need to go buy my son another computer before college start I will definitely NOT buy nor recommend Best Buy in the future. Will be filing a complaint with better business bureau
Stephanie Gill
Matthew, Jen, and Michael all took excellent care of me at this location. My computer needed a lot of work, and they dealt with it in a timely fashion with beautiful results. They took the time to explain things to me and answer my questions, and did everything I asked of them and more. They even managed to recover the activation key for my Microsoft programs and reinstall after I needed a hard drive swap. Many thanks to the Geek Squad team! 🙂
ChrisxxFTW
Took my brand new gaming rig just built a day ago in and they refused to work on it because of the condition it’s in and that it’s a liability (have warranties on every part so no liability)….. honestly just seemed like he didn’t want to figure out the problem at all