Firestone Complete Auto Care

  4.1 – 130 reviews   • Tire shop

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Mask required · Staff wear masks · 

Hours

Saturday8AM–5PM
SundayClosed
Monday7AM–6PM
Tuesday7AM–6PM
Wednesday7AM–6PM
Thursday7AM–6PM
Friday7AM–6PM

Address and Contact Information

Address: 1111 Lamar St, Wichita Falls, TX 76301
Phone: (940) 228-1356
Website: https://local.firestonecompleteautocare.com/texas/wichita-falls/1111-lamar-st/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&lw_cmp=oloc_google_localmaps_maps

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Review Summary

Gerry Graves
Awesome service at this location: job performed quickly & well.
joe castillo
Great place great people always take care of me!
Ajita Sherer
Great fast service and even better customer service.
L. Jantz (LL Cool Jantz)
I would have given Tiffany more stars as she was super personal and efficient checking me in. After being quoted 30-45 min for an oil change, I waiting in the lobby. During the first hour that I waited in the lobby. Several customers came in and left. Phone rings multiple times before answered. After an hour and a half they had not even moved my car. I would have left, but I was traveling from out of town and didn’t have anywhere to go. At 1 hr 45 min Tiffany finally pulled it in for the tech. Another tech that really didn’t seem to busy since he chatted with another customer in the office for 20 min. From when she pulled it into the garage, it took 45 minutes. If you have time to spend the afternoon watching Modern Family reruns in the lobby for 2 1/2 hours for an oil change, then I highly recommend…if not, chose another provider. Thanks Tiffany.
Michele Scabby
I’m impressed! The team on Lamar are absolutely amazing!! Everyone was professional, friendly, and knowledgeable. Service was quick – car was evaluated on Thursday, I had quotes in my hand by Thursday evening. I worked Friday, so I called Saturday morning to schedule repairs, and they did it that day within the hour. My car drove beautifully!! Kris and Tiffany, thank you for all the help, and thank you to the great mechanics!
Brenda Klein,Harris
Went in got my brakes done rotors and all left and had NO brakes they were closing so I drove home 23 miles and had no choice I had an important Dr apt., the next day so I had to drive there which was 1 and a half hours away and I stopped at a Firestone there in Denton and told him what my vehicle was doing and he said he was packed and wanted me to leave it there over night and I said I’m sorry sir but I live out of town and I can’t afford to leave it so I drove back home it was so nerve racking I was very scared the whole time and my husband returned it to this Firestone and the tech had forgot to bleed my brakes and after it was all said and done out of 1050.00 all they offered at first was the whole bleeding job free 89.00 and I wasn’t pleased so they called me back and they only gave me just the labor of all the work free a measly 280.00 I was passing out at the time I got the call so I couldn’t talk I just agreed and hung up so I guess everyone can imagine what could’ve happened but to them it was only worth 280.00 when it very could’ve been a huge law suit thank God it wasn’t but No I would not recommend this shop and I will not be returning to them! That could’ve cost us our lives!!!
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