Firestone Complete Auto Care

  3.8 – 177 reviews   • Tire shop

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Mask required · Staff wear masks · 

Hours

Tuesday7AM–7PM
Wednesday7AM–7PM
Thursday7AM–7PM
Friday7AM–7PM
Saturday7AM–6PM
Sunday9AM–5PM
Monday7AM–7PM

Address and Contact Information

Address: 711 Erie Blvd E, Syracuse, NY 13210
Phone: (315) 314-5417
Website: https://local.firestonecompleteautocare.com/new-york/syracuse/711-erie-blvd-e/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&lw_cmp=oloc_google_localmaps_maps

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Review Summary

Dan Lewis II
Great customer service, answered all my questions and service was fast!
Michael Bruce
I know it is a great place to get true tire service.
Diana Freund
Tyler, Sam, and Rick the mechanic who stayed late to work on my car!
James Eustice
Some of the services they offer are well worth it such as lifetime alignments and road hazard for your tires. They do fine work in many aspects, and are unfortunately necessary. However, the quality of their work fluctuates frequently, sometimes being exceptional, often adequate, but far too frequently being subpar. It all depends on who is working when, and who they’re recently hired, fired, or who’s left or transferred.Additionally, despite the business claiming to promote safe health policies during this pandemic, much like many hypocritical businesses out there, many employees do the bare minimum or even less. Too often it’s the case that an employee is answering the phone with their mask off while customers are in plain view in the reception area, only to put it on lazily after they’ve ended their call. Incredibly frustrating and concerning, concidering I’ve seen school children be more consistent in wearing masks.If the business were most consistent in their quality and policies overall, I’d definitely rate them higher.
Sarah Honis
I will never go here again. Prices are good…but only if you want to pay for an oil change, inspections, full car check and get an inspection(with a smile). Oh and a list of work your car “needs” but actually doesn’t. Go to Valvoline Instant Oil Change! Costs a little more but if your on top of your car care they have Groupons at least twice a year. They are amazing, efficient, not rip off artists, and there employees take pride in there profession and really care about there customers!
Monique Lowe
The services I got was an oil change and alignment my estimated time I was given was 2 hours I was in and out in 45 minutes very satisfied customer
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