FedEx Office in Fremont, CA provides a one-stop shop for printing and shipping expertise and reliable customer service when and where you need it. Services include copying and digital printing, signs and graphics, fax services, passport photos, FedEx Express and FedEx Ground shipping with packaging support. Even upload documents with FedEx Office Print Online, and have your flyers, brochures, presentations or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Chain providing office & packaging supplies, plus a variety of services such as shipping & printing.
Located In: Franciscan Center
Address and Contact Information
194 Francisco Ln Suite 214, Fremont, CA 94539
Phone: (510) 770-1158
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When customer complaints about it she refuse to service customer in store.
I would never go to this location, ever again…. horrendous customer service…
The staff are always so friendly.
This is not one of the better managed sites. Pickup is by 5PM and if you bring your package after the pickup time before or while the truck is there for pickup they won’t get it on the truck (like most sites do). Even when you explicitly tell them it’s a prepaid next day shipment and ask for a receipt. Instead they’ll chit chat with the driver about vacation plans and leave your shipment in the tomorrow pile saying it was dropped off after pickup occurred.
Extremely helpful person – The lady helped with the shipment and guided very well. Appreciate your help. Very convenient location. Thanks !!
Hello Jennifer at FedEx,You’re very rude or at least come off as so, in both demeanor and tone. I get it’s the holidays and you’re probably feeling a bit of holiday stress, but it’s really no reason to be a scrooge. I came in at 4:59 PM with a package and was trying to make the 5 PM cutoff for express service (priority overnight to the East Coast) for a client. It was already labeled and ready to go but I didn’t know where to put it or what to do with it as it was my first time visiting this particular location. Due to the impending cutoff, and urgency of this, I asked you a quick question of where put the package but you were quick to cut me off and point out that there were other people in front of me the minute I opened my mouth. I tried uttering another few words and you cut me off again. Even so, the customer you were helping was conversing on the phone and paying no heed, I don’t see why it would’ve hurt or killed anyone to just get my question answered. A polite and quick, you’ll need to drop it off here at the counter but I’ll be happy to assist you after this customer would’ve worked. Is that so hard? I suggest you at least listen to people first; what if it was something truly urgent? I honestly think I could be laying there dying and you would still cut me off the moment I opened my mouth to ask you to call paramedics. It wouldn’t matter, because there were as you so obviously made known to me, other people in line ahead of me. But I’m apparently really too much of an idiot to see a line when there is one. Hopefully you can work to improve this.Regards,Go Down the Street to UPS?