FedEx Office in Long Beach, CA provides a one-stop shop for small businesses printing and shipping expertise and reliable customer service when and where you need it. Services include copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, FedEx Express and FedEx Ground shipping. Upload documents with FedEx Office Print Online, and have your flyers, brochures, presentations or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Address and Contact Information
5591 E 7th St, Long Beach, CA 90804
Phone: (562) 498-1379
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I did not other shopping except wait in line that had 2 people ahead of me.
As if my service was a waist of his time and energy.
I tried to mail back a product that was damaged that I got from a Fed ex driver.
I have been to this location several times and have always had outstanding customer service, but today was beyond exceptional.. I was on a deadline for a project, when I came in Tavion was very attentive and welcomed me with a friendly greeting, he helped me with everything I needed and with no hesitation and so much patience. When we realized what I needed and it could not be done on the self print computer, Precious the manager of the store had walked me to the front counter and helped me with exactly with what I needed and I was able to print the exact items I needed. Tavion and Precious and 2 of the nicest people I have encountered in a very long time… From now on this will be my number one place to go for any kind of printing and shipping needs.
It can be a challenge during rush hour traffic to get into the parking lot, on the other hand it allows you to have easy in and out for drop off at FedEx packages. There are not a lot of customers in the store at any given time, so the Fed ex representatives have a lot of time to give to you and focus on your shipping needs. I highly recommend the store I’ve been using them for over 5 years.
Do not *EVER* trust this FedEx with a print job—I mean it. I printed a manuscript with them (300+ pages) and they managed to screw it up in multiple places. Pages missing everywhere. Because it was over 300 pages, I had to read through to discover them. The first issue: they left 6 pages off the end. I had to go in 3x to have this issue fixed. They wasted hours of my life. Now a couple days later, I’m reading through and I discover another FIFTEEN PAGES missing from the middle. I’m livid. I called into corporate customer service and they claimed that management would follow up with me (no follow-up yet, four days later).Do not give this location money. If you can avoid it, don’t give FEDEX money. They have not once offered any kind of refund, coupon, nothing for all my trouble.