Address and Contact Information
Address: 1500 Rotterdam Industrial Park, Schenectady, NY 12306 Phone: (877) 216-7930 Website: https://local.fedex.com/ny/schenectady/freight-ALB/?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-YEXTLISTFREIGHT
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Service Center Information – FedEx Freight
Requested location ALBANY, NY. Service center ALB. ALBANY 1500 ROTTERDAM INDUSTRIAL PARK ALBANY , NY 12306. Phone: 1.877.216.7930
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Nice guys work here.
No one has called me to set up a delivery time and no one answers the phone.
I think their staff is literally mentally handicapped.
Nice guys work here. They open on Mondays around 7am, other days it’s 24hrs. They allow you to stay overnight and if it’s snow like this, better stay with them, Pilot near them won’t plow snow, but here no problem. 5 stars for this facility.
The worst shipping experience. My package was supposed to be held for pickup and is with a third party shipper that can’t be contacted. I think their staff is literally mentally handicapped. Unreal, I asked to speak to a manager and the guy ”Tom” told me enjoy a long wait. After he couldn’t even look my tracking number up. They clearly have low standards for employees. What a waste of time. Thanks for nothing fedex!
Critical: Quality I’ve been waiting to receive a shipment that has been sitting at the Schenectady location since Wednesday, it is now Saturday and the shipment has not left the site. No one has called me to set up a delivery time and no one answers the phone. Very poor customer service!!