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Hours
| Tuesday | 9AM–8PM |
| Wednesday | 9AM–5PM |
| Thursday | 9AM–8PM |
| Friday | 9AM–5PM |
| Saturday | 10AM–2PM |
| Sunday | Closed |
| Monday | 9AM–8PM |
Address and Contact Information
Address: 3495 Delaware Ave, Buffalo, NY 14217 Phone: (716) 602-8500 Website: https://expresswindowsinc.com/
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Express Windows Inc. | Better Business Bureau® Profile
BBB accredited since 6/5/2018. Windows in Buffalo, NY. See BBB rating, reviews, complaints, request a quote & more.
Review Summary
Cynthia Destefano
They did as promised, from pricing, to ordering and finally to installation.
Robert Cefalu
Very good experience/ Salespeople were very courteous with no hard sales push.
MEL 8
By far the best price anywhere and best service!
Mike Schmidle
Positive: Professionalism, Punctuality, Quality, Value Great experience from start to finish! The entire team at Express Windows were extremely professional – from the salesman to the installers. I would definitely recommend this company if you’re looking for windows. They’re reasonably priced & were a month ahead of schedule with the installation process.
Eric S
I had Express Windows come out over the summer to provide an estimate on a window I needed replaced. The estimator was courteous and gave me a good price. The estimator said it would take about 5weeks for the window to come in.At the 6 week mark, I called to ask about the status of the window. I was told a custom color (anything but white) takes 8-10 weeks. This was said in a somewhat condescending tone, as if I should have known this. I informed them the 5 week window was what the estimator told me, but they said they couldn’t do anything about it.At the 11th week, I called again to ask about the status of the window. I was informed it came in the day prior and they can schedule an install date the following week. So we’re now at three months from estimate to installation date.The installers arrive, reeking of cigarette smoke. They at least had enough foresight to measure the window before any demo took place because they quickly informed me the window ordered was the wrong size. My window is 69 tall, they ordered a 63 window. The correct size was clearly marked on the estimate. The installers said they would be in touch on how to rectify this issue.I had to follow up the following day to see what they were going to do. They said they would give me a discount and rush the manufacturing process. They estimated it would take 3-4 weeks. It ended up being 8 weeks when they showed up with the new window.This crew was quick and courteous with no cigarette smell this time. They completed the installation in about an hour. The issue is the condition they left the window in. There is a scratch on one of the window panes (not able to picture), there are black scratches and marks on the white vinyl, and the window panes are full of smudges and fingerprints.The other issue was the discount. They came through on their word about giving me a discount, but I realized the estimator incorrectly added the the components on the estimate. Adding those components in and subtracting the discount, I ended up pretty much paying what I originally expected to pay.This was a horrible experience and I cannot recommend anyone use Express Windows.
C. W. Caldwell
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Exceptional service. Quality product. Reasonably priced. From beginning to end. I had 100 y/o windows and concerned how the installation would effect the siding and the overall appearance of my home. The installation team did a fantastic job. Thank you John, Jim, Dave and Tom. Would highly recommend this company.