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Service Options: In-store shopping · Curbside pickup · Delivery
Hours
| Tuesday | 9AM–7PM |
| Wednesday | 9AM–7PM |
| Thursday | 9AM–7PM |
| Friday | 9AM–7PM |
| Saturday | 9AM–5PM |
| Sunday | Closed |
| Monday | 9AM–7PM |
Address and Contact Information
Address: 266 West Service Road Suite A, Staten Island, NY 10314 Phone: (718) 303-2637 Website: https://www.drivedanaford.com/
Photo Gallery
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… and directions, contact the dealer, view inventory, hours of operation, and dealership photos and video. Learn about Dana Ford Lincoln in Staten Island, NY.
Dana Ford Lincoln – Ford, Lincoln, Used Car Dealer, Service …
3323 Reviews of Dana Ford Lincoln – Ford, Lincoln, Used Car Dealer, … Staten Island, NY … Factory authorized Ford and Lincoln and Certified Pre Owned.
Review Summary
Karl K
Recommend this store to everyone!
Billy Scheer
Great service, clean showroom and friendly staff.
Carina G
Nasty wait, the people and the actual work should be shut down.
Matthew Taylor
I paid $10,800 – the very top of KBB range for a 2013 Escape – over $1000 more than kbb “fair market”. Dana refused to move on the price but I got them to agree to include mudflaps. Three days after delivery it exhibited engine problems. It’s now been six months, I’ve spent the better part of $10,000 fixing this vehicle they sold me, and I still don’t have my $50 rear mudflaps.First, Dana Ford has a nice, clean facility. The sales rep Abdul Azeez was as helpful as he could be – most of my issues were beyond his control.I took delivery of the vehicle with just over 94k miles on 9/30/20. When I purchased the vehicle I requested Ford molded mudflaps and it was noted on the invoice. Only front mudflaps were installed when I picked it up. There were no rear mudflaps (PN: DJ5Z-16A550-BA) in stock but I was assured they’d send the rear ones to me. I trailered it home.The second time I drove it (10/3) the check engine illuminated (#2 misfire) with 94,140 on the odometer. Vehicle also had a rough idle. I noted that the coolant level was down near MIN but still in the normal range. Contacted Dana. Dana wanted me to bring it in. I live over 200 miles from Staten Island and wasn’t going to drive it that far with an issue. I offered to take it to a local Ford dealer for diagnosis on my dollar ($125). They found a leaking valve cover gasket and oil on the ignition coil boots. Local dealer advised replacing valve cover gasket, spark plugs, and coils for $1165. My local Ford dealer also made it clear that the vehicle may have bigger problems and that the quoted repair may not fix it but it would be the first step. I sent this estimate to Dana and they refused but said they would cover half this amount. I made it clear that I was agreeing to half the Ford dealer’s estimate, not half of the repair bill. In late Oct. I had a local independent licensed repair shop replace the valve cover gasket, plugs, and coils with all genuine Ford parts at a cost of $745. I submitted this to Dana and they sent me a check for $373 “per Mr. Sauber” with “releases all claims” on the back. I had agreed to $582, half the local Ford dealer estimate, not $373 which is less than half of what I spent ($870 incl. diagnosis). Not only can they not honor the mandatory 30 day warranty, then can’t even honor their own lowball offer.The check engine light was gone but the rough idle remained. The vehicle was consuming coolant. I had to top the reservoir every other tank of gas. After consulting local Ford technicians I learned that it’s a common problem in the Ecoboost 1.6 engine. The solution is a new engine.At this point I was past the 30 day warranty period. I drove the vehicle as little as possible for two months. In Jan., 2900 miles after purchasing the vehicle, the engine problems were remedied with a $3300 Ford replacement engine. At that time it was discovered that the vehicle also needed a $3000 transmission and a PTU (there is no way I or Dana could have anticipated the trans or PTU troubles).Inspection of the cylinder head on the original engine revealed a very clean valve on cylinder #2. This is indicative of coolant leaking into the #2 cylinder. It’s plausible that this engine was in this condition when I bought the vehicle and was the cause of the check engine light on 10/3/20.I texted Mr. Azeez 4/1 re the the mudflaps since Dana hadn’t responded to multiple emails about the mudflaps over this period. Yesterday, 4/6/21, I received notice from Mr. Azeez that the mudflaps were overnighted the day after we spoke about them which was 10/5. It’s possible it was a shipping issue so I’ll give them the benefit of the doubt on it for now. I trust Abdul/Dana will provide tracking information to initiate a claim with the parcel carrier.As of today I’m still waiting for my rear mudflaps.
Hamdiye
It was a very pleasant experience from start to finish. We went in looking for 2020-21 Lincoln Navigator and they actually had in stock (So many dealers don’t have in stock or just 1 and it’s sold) They had different models to show us and it was nice to choose. Once me and my husband decided on the model, the procedure was very fast and we got the keys to our new car within 2 hours (paperwork included). Definitely go to Dana dealership if you don’t want any tricks or surprises in the end. Again Thank you for pleasant and easy experience. I will definitely recommend Dana Ford and Lincoln to anyone.
Brenda Schnur
I was pleasantly surprised by the service I received at Dana Ford. I originally went there just to test drive the Explorer. I had no intentions of actually leasing the vehicle from them due to a couple of bad experiences there. Ryan Peters was my sales person and he was great. His knowledge of the vehicle was perfect. The best of all is that he did not pressure me to lease the vehicle. The sales manager was also very professional and again, he did not pressure me. I didn’t get the famous line “ I can’t give you a price unless you buy the car today”. They met me at the price I could afford to pay. When I picked up the truck, EVERY person I encountered was friendly and helpful. I couldn’t have asked for a better leasing experience.