CVS Health is conducting coronavirus testing (COVID-19). Tests are limited to eligible individuals in select states. Where available, anyone age 10 or older can get tested. Minors under 16 must be accompanied by an adult. We offer lab testing and rapid testing at some locations. High demand may cause lab delays.
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
Service Options: In-store shopping · In-store pickup · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Saturday | 8AM–11PM |
| Sunday | 8AM–10PM |
| Monday | 8AM–10PM |
| Tuesday | 8AM–10PM |
| Wednesday | 8AM–10PM |
| Thursday | 8AM–10PM |
| Friday | 8AM–11PM |
Address and Contact Information
Address: 3402 50th St, Lubbock, TX 79413 Phone: (806) 797-4444 Website: https://www.cvs.com/store-locator/lubbock-tx-pharmacies/3402-50th-st-lubbock-tx-79413/storeid=7277?WT.mc_id=LS_GOOGLE_FS_7277
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Review Summary
Shawn Jenkins
Meanwhile the store staff ignored the mass of people waiting.
Joseph Herrmann
I cannot remember an experience of worse customer service.
Harvey Smyrl
They said would have to contact the doctor.
Mitchell Winn
Went here to get get tested for coronavirus and they put my date of birth into their system wrong! I now have text messages saying my results are back but I can’t view the results until they resolve this birthday issue. That will take 24-48 more hours and I don’t have time for that when someone could have taken 5 seconds more and made sure my birthday was put in correctly the first time. Extremely unhappy
Shawn Jenkins
This CVS is extremely unprofessional, disorganized and rude. We (my husband and I) had our 2nd covid shot scheduled for a month. When we received our first shot I asked about the scheduled follow-up because it was on Easter. I was assured it was correct. When we arrived we were told it was a last minute decision that the pharmacy wouldn’t open until noon. Our appointment was at 11 am. We were told to return at noon. We left and came back at noon. We find a crowd of people waiting in the front of the store near the check-in table. They had just been told that the shots would not be started for another 30 minutes. Shortly after we arrived another employee came and told it would be 12:45 before anyone would be there to administer the vaccine. We were told by the employee that we needed to go wait in our cars. When some of us pushed back she seemed to be blaming us for the problem and told us I can’t have you hanging around in the front of the store. None of us wanted to leave and take a chance on surrendering our entire Easter waiting on this disorganized store to get their stuff together. When people pressed her on what had happened she was defensive and rude and just turned around and walked away while people were still talking to her. We eventually formed a line (suggested by a fellow customer – not a CVS employee). Another fellow customer brought a chair for an elderly woman to sit in. Meanwhile the store staff ignored the mass of people waiting. The store employees blamed corporate CVS several time. I assume that if corporate CVS knows who’s got an appointment the store itself must know too. I had received multiple emails reminding me of my scheduled appointment for the week leading up to it. At no time was I notified of the change in schedule. It was a terrible experience and the store and district managers should be ashamed of the way this was handled.
Harvey Smyrl
Once again CVS messed up my script. I’m diabetic and need test strips and lancets. Went to pickup and only had strips and told them I brought the script in an d it had strips and lancets on it. They said would have to contact the doctor. I told them it was on the script and I hand delivered it. Quit doing business with them for this Sam reason and tried again and as always they screwed it up again!!!!!!!!!!