CountryMax Cortland

  4.4 – 132 reviews   • Pet supply store

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout · 

Hours

Monday8AM–7PM
Tuesday8AM–7PM
Wednesday8AM–7PM
Thursday8AM–7PM
Friday8AM–7PM
Saturday8AM–7PM
Sunday9AM–5PM

Address and Contact Information

Address: 980 NY-13, Cortland, NY 13045
Phone: (607) 756-5657
Website: http://www.countrymax.com/

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Review Summary

Doug S
Great people, great service but not always the best price
Josh Grant
Friendly staff, amazing selection of pet food, toys and supplies.
punk rock Michelle
I prefer this place hands and paws down over any of the big chain stores.
Amy
I have had great experiences here in the past. However, over the past few months I have noticed that customer service is terrible. The employees are not helpful and sometimes just plain rude, going so far as to sigh and roll their eyes to other employees when a customer is politely asking for help. I have personally witnessed this behavior with other customers I don’t know, as well as experienced it myself. This store also has not seemed to have anything that is in their sales flyers. It just seems to be going down hill.
Sean Whittin
Unfriendly staff! Terrible customer service! Not a lot of options on merchandise. Decent price on what they have.
Dan Philips
Had everything I needed there for my dogs, reasonable prices.
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