4.7 – 92 reviews • Clothing store
WE ARE COMMITTED TO YOUR SAFETY AND HAVE IMPLEMENTED THE FOLLOWING PRACTICES: – Wiping down and sanitizing checkout surfaces between each customer – Sanitizing fitting rooms between each customer – Providing hand sanitizer for shoppers and employees – 6′ marked checkout lines to maintain social distancing – Limiting the number of customers allowed in the store at one time – Accepting multiple contactless payment options – Staff will be provided face coverings – Customers are encouraged to wear face coverings.
Located In: Las Americas Premium Outlets
Service Options: In-store shopping
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 12–6PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
Address and Contact Information
Address:
4345 Camino De La Plaza Ste 286, San Diego, CA 92173
Phone: (619) 210-2418
Website: https://stores.columbia.com/san-diego-factory-store
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Review Summary
George Padilla
Good place to buy water repellent clothing,shoes
Joshua Hagen
Brand new store with approachable and friendly staff.
Richard Yasuda
Good service and prices
Matteo Fabian
No stars at all!I’m tired of the employees being rude and disrespectful. I came to do a return with my receipt. The first thing Ramona asked if I have a voucher to come in to the store. She was nagging and nagging about needing to have a voucher. It had nothing to do with my return. Ramona was disrespectful and I felt discriminated. I asked for my items and walked out of store. I couldn’t stand another minute hearing her nagging. I never heard that before and I even explain that to her.Ramona continue to be disconnected about the main reason I drove to her store. I called few minutes later to the store Ramona answered the phone and I asked to be transferred to the manager, Ramona laughed and said sure. Finally the general manager answered and said that’s the policy and she apologized for the experience but Ramona was doing her job. (I guess customer service is not her job). I mentioned the general manager I drove over 20 minutes to return the items and not to get an attitude for her employees. I asked the GM to provide me with the contact information of her boss and she gave me the wrong email address of her boss. I had to contact other store and even the website to get the right information. How can a GM be that dishonest and lack of integrity? I can see where the lack of customer service is contacting from. I am tired of this store being disrespectful and I hope the district manager contact me and resolve this issue. I am not going back to that store at all. Amazon or online shopping is way better than coming to this location.
Julio Tinoco
Awesome clothesline. Nice price’s
Denise Gonzalez
Yes, they have a good assortment of products. But this is the second time I’ve given them a chance. On both accounts I needed hiking boots, and on both visits to the store I had terrible customer service. It is mostly because they have one person working in women’s shoes and more than 5 customers at a time. After driving all the way out there today, it will be my last visit. Both times I left without shoes, not because I wasn’t interested, but I couldn’t get help from the staff. Something for management to seriously address.
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