Charming Oaks

  3.9 – 16 reviews   • Clothing store

Social Profile :

Service Options:  In-store shopping

Hours

Saturday10AM–6PM
Sunday12–4PM
Monday10AM–6PM
Tuesday10AM–6PM
Wednesday10AM–6PM
Thursday10AM–6PM
Friday10AM–6PM

Address and Contact Information

Address: 123 N College St, Auburn, AL 36830
Phone: (334) 329-7522
Website:

Photo Gallery

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… 282 Following, 1737 Posts – See Instagram photos and videos from Charming Oaks (@charmingoaks) … Photo by Charming Oaks in Auburn, Alabama.

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charmingoaks. Boutique Store in Auburn, Alabama · 785 people like this · 816 people follow this · 12 check-ins.

Review Summary

H Britnell
Cute store with reasonably priced trendy styles for my daughter!
carrie bradshaw
Store would have way more success if their staff ever gave a damn.
H Britnell
Cute store with reasonably priced trendy styles for my daughter!
carrie bradshaw
Customer service here is the absolute worst in Auburn. Ive lived here for 5 years and I have never been greeted, asked if I need help, nothing. The manager/owner (not sure which one she is) is even worse. All they do is stand around the counter and gossip the entire time. Store would have way more success if their staff ever gave a damn.Ya’ll should really fix this.
tina bui
I am extremely offended with the customer service at this store. When I arrived at the store, my family was the only family inside the store on this Sunday afternoon to go shopping. No one working in the store greeted my family. However, other customers came into the store, they were greeted. I didn’t mind that I wasn’t greet. I know sometimes it’s a hit and miss, since I do work in a customer service industry. What I am upset about is the fact that was my family was standing in line waiting to be check out. There was a lady in front of us, I assumed she was being check out because she had a bunch of stuff. But it turn out that she was a worker and she was just stickering the products. I waited about 5-10 mins. Nothing happen. The cashier nor the lady who was sticker products turn to me and ask if I needed assistance or if I’m ready for check out. The cashier who was facing my direction didn’t even acknowledge me, but she had the time to turn toward the front door to greet people or ask people around the counter for assistance. I felt like I was being ignored. I don’t think my family was hard to miss, there were 3 of us hovering right in front of them.I read the other bad review on this store, and I notice this happen to another minority. And after reading it, I felt disgusted and wrong and discriminating against. My two daughter goes to auburn. And I know they go shopping a lot, I wonder if this happens to them a lot. And I wonder if this is the charming oak’s idea of what the auburn family is. Unless the auburn family does not extend to the downtown auburn.
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