Baskin-Robbins

  4.2 – 83 reviews  $ • Ice cream shop

Colorful ice cream parlor chain known for its many flavors plus sorbet & yogurt.

Service Options:  Takeout · Delivery

Hours

Thursday11AM–9:30PM
Friday11AM–10PM
Saturday11AM–10PM
Sunday11AM–10PM
Monday11AM–9:30PM
Tuesday11AM–9:30PM
Wednesday11AM–9:30PM

Address and Contact Information

Address: 1924 Grant St #2, Concord, CA 94520
Phone: (925) 798-1660
Website: https://www.baskinrobbins.com/?utm_source=google&utm_medium=organic&utm_campaign=Yext

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Review Summary

Everardo Loza
Good ice cream Greek people service you I love it
Sarah Santiago
I’ve never been treated like this in Cold Stone, Ben n Jerry’s, and Dairy Queen.
A M B
Fast service, great ice cream and nice staff.
Sarah Santiago
I like the ice cream quality as well as their large selection, but the customer service is so terrible that I wouldn’t come back. The Asian male (possibly middle-aged), who helped me, was so rude, presumptuous, and full of attitude. I was just trying to ask some questions about my order, but he kept brushing me aside. He kept talking over me. When I finally showed him the app, he finally accepts what I was saying, but begrudgingly carries out my order. Instead of treating me like a crook, why don’t you stop talking and listen? I’ve never been treated like this in Cold Stone, Ben n Jerry’s, and Dairy Queen. You just lost a family of ice cream lovers.
A M B
Fast service, great ice cream and nice staff.
Andrea Breckinridge
Remodeling I guess means no milkshakes and no good cones? They just had the cheap kids cones. Only reason it’s not one star is because I feel bad for the employees. You can tell they were uncomfortable with the limited menu and they apologized to me.
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