Audi Fletcher Jones

  4.2 – 291 reviews   • Audi dealer

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Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests’ complete satisfaction every step of the way and more. View Our Vehicle Specials Today!

Service Options:  In-store shopping · Curbside pickup

Hours

Thursday7AM–8PM
Friday7AM–8PM
Saturday8AM–8PM
Sunday10AM–7PM
Monday7AM–8PM
Tuesday7AM–8PM
Wednesday7AM–8PM

Address and Contact Information

Address: 1275 Bristol St, Costa Mesa, CA 92626
Phone: (949) 791-1500
Website: https://www.audifletcherjones.com/

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Audi Fletcher Jones – Audi, Service Center – Dealership Ratings

505 Reviews of Audi Fletcher Jones – Audi, Service Center Car Dealer Reviews & Helpful Consumer Information about this Audi, Service … Costa Mesa, CA.

Review Summary

Shawn Salehani
They gave me a great service on top of the price.
David Piraino
I had a great experience here with Stacy Gordon and the rest of the staff.
John Goldstein
Great selection of cars to choose from.
Nathan Smith
I just purchased a 2018 Audi A4 from this dealership. After taking it home and looking it over, it was obvious that the passenger side doors were repainted. Masking tape, buffing compound, and pealing clear-coat was found once I was able to look it over in the sunlight. In addition to this, I also found 2 dents and the interior wood trim is discolored.This was NOT disclosed to me at all when I bought it and would explain why I was rushed to the sales floor to make a deal. When I brought this up to management, they had a receptionist call me back to say that they will not do anything about it but to bring it into service to see if they can “make it look better”. This is a disgraceful response to such a major issue.This dealership fraudulently sold me a car while hiding repairs/defects that they knew would reduce its value. If this dealership had any integrity and cared for its customers, they would address that they made a mistake and take the car back and sell me another Audi without hiding repairs/defects.Please, DO NOT buy from this dealership and fall victim to their fraudulent business practices.*UPDATE*I originally posted this review awhile ago and management reached out very quickly and “said” they would do something about this because they didn’t like the negative review. So, I trusted them (again) and told them I’d take down this negative review to give them a chance to remedy the issue. However, after taking down the review there has been ZERO attempt to reach out to me to fix this issue. This review is now staying to warn others of this fraudulent business. If things change, which I highly doubt, I will provide another update.
Joseph Degrassi
I can honestly say that Robert is the first trustworthy salesman that I’ve ever purchased a car from. It’s rare that someone even sends you a handwritten letter after a purchase. If you are in the market to buy a new Audi reach out to Robert Randal at Fletcher Jones and you will not be disappointed.
Joe Avalos
Amazing experience at FJ. Mike Burns and his team were very helpful and accommodating. I would recommend anyone looking for an Audi to seek him out. He definitely knows the product he sells. The dealership was nice and beautiful. I felt like I was at a resort. I was looking around for the bar; sadly that there wasn’t one.
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